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Windows 7: BSOD upgrading from VISTA


04 May 2010   #1

vista
 
 
BSOD upgrading from VISTA

Hello,
I am trying to upgrade from Vista to Windows 7. It was in the last steps and I got the BSOD saying something about a REFERENCE POINTER. the screen cleared to quick and I could not write down any of the details. When it re-booted it said the installation failed and it reverted back to Vista. I have tried to find any logs or dumps with the BSOD information, but have not had any luck. Any ideas where it might have stored any logs with these details.

After the rollback I noticed the directories still out there:
$UPGRADE.~OS
$WINDOWS.~BT
ProgramData(0)

I have looked through these but did not find anything..

Any help would be appreciated.

This is on a Dell XPS/710. I ran the upgrade advisor and the only things it flagged were to de-install Microsoft .NET Framework 1.1 and de-install iTunes
I did de-install these before beginning.

Thanks
Glenn

My System SpecsSystem Spec
.

05 May 2010   #3

vista
 
 

Thanks for the reply. I fond this information in the setuperr.log file:

2010-05-04 18:20:54, Error Number of Enumerated Devices = 11[gle=0x00000103]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=00000002x[gle=0x00000003]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
2010-05-04 18:20:54, Error Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
2010-05-04 19:04:46, Error [0x0808fe] MIG Plugin {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}: BthMig: Failed to migrate bthport keys, bailing out
2010-05-04 19:08:47, Error [0x080b77] MIG Failed to check the certificate of the catalog file C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\1.CAT.[gle=0x800b0109]
2010-05-04 19:08:47, Error [0x080b77] MIG Failed to check the certificate of the catalog file C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\10.CAT.[gle=0x800b0109]

This seems to be a common error about the Bluetooth driver..however, I havent really found any good resolutions. I have no bluetooth devices/drivers that I know of. Any suggestions?

Thanks
Glenn
My System SpecsSystem Spec
.


05 May 2010   #4
Microsoft MVP

 

Make sure your Vista drivers are all updated in the Device Manager. Do you have any newer ones is optional Windows Update?

Be sure to connect to the internet during Upgrade, both telling the installer to do so and checking connection is up.

Try a clean boot to overcome any possible issues with running services/devices: How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

Can you run the install from boot to Custom clean install, as this is the best install anyway and will avoid corruption being imported from Vista. Best to get the freshest possible start with the best OS ever.
My System SpecsSystem Spec
Reply

 BSOD upgrading from VISTA




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