Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Got customer's Win7 Upgrade Key; have no install media!

14 May 2010   #1

Windows 7
 
 
Got customer's Win7 Upgrade Key; have no install media!

Hey guys,

Got an interesting one here. I need a Windows 7 Ultimate 64-bit UPGRADE install disc to use with her student-purchased ultimate upgrade key. How the heck can I obtain one of those? TechNet has nothing of the sort.

Thanks,

Steve

My System SpecsSystem Spec
.

14 May 2010   #2
Microsoft MVP

 

MS made good on the Student download not providing an ISO here: http://gizmodo.com/5391268/microsoft...grade-problems

The installer since Vista is the same for both OEM and retail - you only need to get the correct version for your Product Key.

All versions can be unlocked in any installer by removal of the ei.cfg file in Sources, or by using the ei.cfg removal tool on the ISO: Ei.cfg Removal Utility Lets You Use Any Product Key With Your Windows 7 Disc - Installation - Lifehacker
My System SpecsSystem Spec
14 May 2010   #3

Windows 7 Ultimate 64bit
 
 

the place she bought the key should provide a download link for the media.
My System SpecsSystem Spec
.


14 May 2010   #4

Windows 7
 
 

She lost the original download link and the folks at MS I spoke to in activation had me convinced that the key provided was not valid with the installed version.

So then I investigated further... and the solution is something entirely different and quite ridiculous.

Turns out, in both places where she wrote the key, she copied an invalid character; a different invalid character in both instances (in one, a G swapped for a Q, and in the other, an 8 for a B). I simply tried all four possible combinations and eventually ended up with the correct, valid key. No reinstall required!

So yeah, this was a bizarre one. Oh, the things we techs go through for our customers...

Thanks for the help guys. Have a great weekend,

-Steve
My System SpecsSystem Spec
Reply

 Got customer's Win7 Upgrade Key; have no install media!





Thread Tools



Similar help and support threads for2: Got customer's Win7 Upgrade Key; have no install media!
Thread Forum
Can I provide Win7 DVD to customer if I use OEM? General Discussion
Clean install with Windows 8 Pro upgrade media Installation & Setup
Virgin Media to double the speed of customer broadband Chillout Room
Can you install OEM with Upgrade DVD Media? Installation & Setup
Win7 (32bit) to Win7 (64bit) upgrade install error Installation & Setup
Clean Install Windows 7 with Upgrade Media News
Upgrade (not clean install) from Win7 7264 to Win7 RTM? Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:57 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33