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Windows 7: Windows 7 lock during upgrade from vista-help please

06 Jun 2010   #1

Windows 7 lock during upgrade from vista-help please

I have a dell XPS l{ess then 1 year old} quad core Intel processor plenty of memory and all. that I am trying to upgrade to win 7. The compability manager says I am fing for the upgrade. During the installation the computer seems to be locked up about 3 quarters of the way through. The progress bar is simply stopped. I started the install about 11:00pm and it's now 5:25am. Should it take this long? This is the 2nd time I have tried this and the same thing has happened both times. The only way to abort it to restart the machine and then of course I will have lost all the vista files and updates. any suggestions? Should I just let it keep going? Calling Dell is a joke of course. Thanks in advance!

My System SpecsSystem Spec

06 Jun 2010   #3

Windows 7 upgrade fron vista lock up

Maybe I will simply do a full clean install and not the upgrade. I backed up my files using windows backup to a external hard drive. When I have upgraded how do I get those files back? Documents pictutres ect? Thanks
My System SpecsSystem Spec


 Windows 7 lock during upgrade from vista-help please

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