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#1
Repair Install does nothing??
I have a 5 yr/old HP laptop (an upgraded zv6130us) with win 7 pro x86 and Microsoft Security Essentials. Somehow got a ie google redirect virus. Used malwarebytes to clean it and other trojan malware off. It no longer redirects, but it was buggy. It no longer recognized any usb devices & niether command prompt nor ctrl-alt-delete worked.
So I begin to try to repair it. I power it off, unplug the battery etc - nope. I reinstall the chipset drivers - nope. No restore points available. I pop in the win 7 disc and select repair your computer then use command prompt. Can't run sfc /scannow (recieved a message to reboot), chkdsk was normal, startup repair can't repair anything.
So I then try a repair install. It is successful, but upon first boot I recieve a message indicating NET framework version 4 was damaged, and setup was repairing it. Minutes and a reboot later, I launch the OS.
1. my desktop background is gone unlike the other repair installs I've ever done
2. usb devices are still not recognized: "unknown device"
3. command prompt still does not open
4. ctrl-alt-delete also still doesn't work
I wanted to keep my programs, data and settings. I will not trust MSE anymore for anyone.
What's next here???