Help!! win & install error, "the computer restarted unexpectedly or.."

gregrocker said:

It would help if you'd tell us if you used DVD or Flash stick installer, and what is meant by setting the .exe to 3, etc? Hello?

Set the hard drive first to boot in BIOS setup, then trigger the installer using One-time BIOS Boot Menu key. At reboots obviously do not start the install over again, and if it interferes unplug the installer.

Other steps here for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums .

If these don't work start a new thread and explain your problem so that we can understand it.

gregrocker i have installed using USB. Same problem for me "the computer restarted unexpectedly or ........" after starting services. Can you or anyone give a solution for this problem?

Amazingly the problem got solved !!!
What i did is,
1.Resetted BIOS settings.
2.Formatted the Installation partition using diskpart.
3.Set USB as first priority in boot order (Earlier i manually selected USB from the boot menu to install).

Dont know what the problem is, but it got solved...... Guess patience has rewarded me.....

v4sp said:

1) On the same error screen press SHIFT+F10 and it will open up a black Window. (a command prompt window)
2) In the black windows type the word "regedit"(without the inverted commas and hit enter. That will open the registry editor.
In the Registry Editor..
Browse to....
HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion, and after highliting childcompletion,on the right hand side check for setup.exe. if the value is 1 change it to 3.(by double clicking on setup.exe and changing the value shown in the box).
Then close the registry editor and then also close the black window.
Then click on OK for the error and the computer will restart and the installation may complete. just try it and let me know if it worked.




ORIGINALLY POSTED BY:Error message "The Computer Restarted unexpectedly or encountered - Microsoft Answers

This helped me finally complete windows 7 install. Thanks so much!

VS4P. Has the answer. I wish I had found it 3 days ago.

I found this on another site:

1) On the same error screen press SHIFT+F10 and it will open up a black Window. (a command prompt window)
2) In the black windows type the word "regedit"(without the inverted commas and hit enter. That will open the registry editor.
In the Registry Editor..
Browse to....
HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion, and after highliting childcompletion,on the right hand side check for setup.exe. if the value is 1 change it to 3.(by double clicking on setup.exe and changing the value shown in the box).
Then close the registry editor and then also close the black window.
Then click on OK for the error and the computer will restart and the installation may complete. just try it and let me know if it worked.


It WORKED !!!!