Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HELP!!! Computer shuts down while installing Windows 7

12 Jul 2010   #1

HELP!!! Computer shuts down while installing Windows 7

OK so I have my bootable copy of windows 7 Home Premium on a disk and I am attempting a clean install since I got a nasty virus which corrupted my previous copy of windows vista ultimate :/

I start the computer and choose to boot from the disk and it takes a while but eventually it comes up with the setup screen. I choose my language and all that and make sure to format the hdd before i start the install. The install starts fine and ventually the computer restarts. Upon reloading the screen says something about registry files (im sorry i cant remember atm) and then it goes back to the setup screen showing that has almost completed installation and then it restarts again.

The difference this time is that when the computer comes back on it goes the "windows wasn't shutdown correctly" and asks if i want to start in safe mode or just normally. If i coose safe mode it loads but says "windows cannot complete installation in safe mode" and if i choose smart normally it just keeps restarting and then randomly shuts its self down.

I dont have anyother hardware attached other than the screen, keyboard and mouse!

My setup is:

CPU:................................Intel Dual Core 1.8Ghz
MB:....................................Gigabyte 965P-DS3P
RAM:.............................................Kingston 2gb
Graphics:....................Gigabyte Geforce 8800 GTS

Any advice would be greatly appreciated!

My System SpecsSystem Spec

12 Jul 2010   #2
Microsoft MVP


Wipe the HD to clean it of any remaining infection: SSD / HDD : Optimize for Windows Reinstallation

Check that you have the latest BIOS version update from the mobo maker's SUpport DOwnloads webpage for your model.

Clear the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Check the SATA controller setting. Try AHCI first, then IDE if necessary.

Where did you get Windows 7? Did you burn it yourself. Verify burn with ImgBurn by loading ISO and DVD. Burn again if necessary using ImgBurn at 4x speed with Verify.

Try installing from USB flash stick: USB Windows 7 Installation Key Drive - Create
Windows 7 USB/DVD Download Tool
My System SpecsSystem Spec
12 Jul 2010   #3


Ok thanks ill give that a go. Im a little nervous about flashing the BIOS though :S maybe ill try that last
My System SpecsSystem Spec

12 Jul 2010   #4
Microsoft MVP


If you do it from Windows the risk is much less. So you might want to wait.
My System SpecsSystem Spec
12 Jul 2010   #5


Ok im currently doing the complete whipe of my HDD.

I should also add that on the inital screen with your motherboard (where u press f12 for choose boot settings and stuff) there is a line of jumbled pixels. Could that mean I have a BIOS issue?
My System SpecsSystem Spec

 HELP!!! Computer shuts down while installing Windows 7

Thread Tools

Similar help and support threads for2: HELP!!! Computer shuts down while installing Windows 7
Thread Forum
Solved old windows xp computer randomly shuts down General Discussion
Solved Computer Shuts Down Before Loading Windows Repair Disk Backup and Restore
Solved computer shuts down at windows loading screen Hardware & Devices
Windows shuts down, Computer stays on General Discussion
Computer shuts down by itself ?! BSOD Help and Support
Computer shuts down BSOD Help and Support
Solved Computer abruptly shuts off while installing Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:08 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33