plz help ... huge problem when upgrading to windows 7

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  1. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #41

    Well, lets hope they replace it for you. Thats what the warranty is for after all.
      My Computer


  2. Posts : 107
    Windows 7 Ultimate x64
    Thread Starter
       #42

    btw, the blue screen of death is caused by a hardware failure , right ?
      My Computer


  3. Posts : 1,641
    Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
       #43

    Not always, but it can be either software or hardware problems that cause BSOD (Blue Screen of Death).
      My Computer


  4. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #44

    I think in your case it is. If you still get them after getting a new HDD then head over to the crashing and debugging part of the site. They will get you sorted.
      My Computer


  5. Posts : 107
    Windows 7 Ultimate x64
    Thread Starter
       #45

    they just called saying there is nothing wrong with the HD ;\
    i'll go to them tomorrow morning and talk to them , but i already know that they won't trust the seatools results
    so is there any program from fujitsu's or toshiba's official website to test the HD ? so i can show them than program's result ?

    if not ... what are the best HD's now
    because i'm not buying the one that the workshop is selling ;\
      My Computer


  6. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #46

    You should have already used the Fujitsu diagnostics, which is what I thought you already did to get the error code. If you get the error code you mentioned earlier, there is a problem. The person from Dell didn't even look up the error code (to my knowledge). He immediately told me it would need replacing.

    Personally, I like Seagate drives at the moment, but most people are recommending Western Digital these days. Most other brands seem to have higher failure rates.
      My Computer


  7. Posts : 107
    Windows 7 Ultimate x64
    Thread Starter
       #47

    yes i used the Fujitsu diagnostics,but can i downloaded from the official website ? that would be a big help:)
      My Computer


  8. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #48

    What you downloaded was from the official Toshiba web site. A couple years ago Toshiba bought the hard drive devision of Fujitsu, so now all of the technical support and warranty claims go to them. You can read more about it online at various sources.

    There is no other official test available, nor will there ever be.
      My Computer


  9. Posts : 107
    Windows 7 Ultimate x64
    Thread Starter
       #49

    this might sound stupid
    but after entering the site sdd.toshiba.com
    where do you go to download the tool?
    because i want to show them that this tool is from toshiba's official website.
      My Computer

  10.    #50
      My Computer


 
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