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Windows 7: Windows live messenger video issues

18 Jul 2010   #1
tilly49

windows 7
 
 
Windows live messenger video issues

Hi
I have a new system which runs windows 7. When using live messenger the audio works fine both ways but the video only works on the incoming side the outgoing screen is grey.
The web cam was taken from my old XP system and it still works fine on this. It is a Creative Labs IM pro web cam.
Can any one offer any suggestions
Thanks
Ray


My System SpecsSystem Spec
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18 Jul 2010   #2
grimreaper

Windows 7 Ultimate X64
 
 

Welcome to SevenForums tilly49

Did you download and install the proper drivers for this cam?
My System SpecsSystem Spec
18 Jul 2010   #3
tilly49

windows 7
 
 

Hi
I used the installation disc which came with the cam but it does not say which systems it supports, It is around 3 years old
Thanks
tilly49
My System SpecsSystem Spec
.

18 Jul 2010   #4
grimreaper

Windows 7 Ultimate X64
 
 

Here s the proper drivers , my bad.
My System SpecsSystem Spec
18 Jul 2010   #5
grimreaper

Windows 7 Ultimate X64
 
 

Quote   Quote: Originally Posted by tilly49 View Post
Hi
I used the installation disc which came with the cam but it does not say which systems it supports, It is around 3 years old
Thanks
tilly49
I would prefer to go online, as they're more recent/updated, the disc you have has older drivers.
My System SpecsSystem Spec
18 Jul 2010   #6
tilly49

windows 7
 
 

Thanks Grimreaper
I will try this out, it might take me a while though as I am a complete techno novice when it comes to computers
tilly49
My System SpecsSystem Spec
18 Jul 2010   #7
grimreaper

Windows 7 Ultimate X64
 
 

The link I provided supports Windows 7 x32 and x64 bit...let me know if you require further help
My System SpecsSystem Spec
18 Jul 2010   #8
grimreaper

Windows 7 Ultimate X64
 
 

Quote   Quote: Originally Posted by tilly49 View Post
Thanks Grimreaper
I will try this out, it might take me a while though as I am a complete techno novice when it comes to computers
tilly49
I have nothing but time to help you no hurry
My System SpecsSystem Spec
18 Jul 2010   #9
tilly49

windows 7
 
 

Im running 64bit
tilly49
My System SpecsSystem Spec
18 Jul 2010   #10
grimreaper

Windows 7 Ultimate X64
 
 

Go to the link I posted for you, download and install
File Name : LCVP_0410_DRV_LA_1_03_01.exe

Creative Live! Cam Video IM Pro Driver v1.03.01
To install this driver
  1. Download the LCVP_0410_DRV_LA_1_03_01.exe file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on the screen.
My System SpecsSystem Spec
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 Windows live messenger video issues




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