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Windows 7: Black screen and two windows 7 to choose to start-up

19 Jul 2010   #1

Windows 7
 
 
Black screen and two windows 7 to choose to start-up

When I start up my computer I have a black screen show up.... I then have to choose between two windows 7 which are highlighted....

I can enter down and go to safe mode or other options.
I do not know why this is happening on each start-up.


I think perhaps there are still two copies of the windows 7 Operating system on the computer. I had to do a reinstall and I assume one was not removed.

How can I correct this situation?

Thanks for your support.....

My System SpecsSystem Spec
.

19 Jul 2010   #2

windows 8.1 pro
 
 

you cam try the, following:
open "system configurations" (msconfig), on the boot tab (second one), in the window should be all your booting options, delete the one you don't want to be there.
just make sure you are in the correct windows.

i would feel more comfortable if someone can assure that what i wrote is correct.
i did it to my computer and it turned out okay.
My System SpecsSystem Spec
19 Jul 2010   #3

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by bluffton View Post

I think perhaps there are still two copies of the windows 7 Operating system on the computer. I had to do a reinstall and I assume one was not removed.

How can I correct this situation?

Thanks for your support.....
Tell me about the two copies you think are on your system. Did your computer come with Win 7 and you installed it again or did it come with Vista or XP and you installed Win 7? Also did you do a clean install or did you do an upgrade from your previous OS?
My System SpecsSystem Spec
.


19 Jul 2010   #4

Windows 7
 
 
Thanks

I have it fixed from the previous post
went to msconfig and it solved the problem

thanks for the response
My System SpecsSystem Spec
19 Jul 2010   #5
Microsoft MVP

 

You may still have a second OS on your system. It is not removed, just hidden. Do you want a second OS lying around your HD which is not being used?

If not, post back a screenshot of your full Disk Management drive map using Snipping Tool in Start Menu so we can see if this is the case and advise you how to remove it.
My System SpecsSystem Spec
20 Jul 2010   #6

Windows 7
 
 
Assistance

I do not want a 2nd OS
But I am not sure how to take a screen shot of the disk disk management area you talking about

Where do I go to find what you need
Sorry for this

THe screen shot is the easy part finding the subject not so for me

thanks for your continued assistance
My System SpecsSystem Spec
20 Jul 2010   #7
Microsoft MVP

 

Type disk management in start search box, open and make full size.

Open the Snipping Tool in Start Menu, select Rectangular area and save file, upload using paper clip in reply box.
My System SpecsSystem Spec
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 Black screen and two windows 7 to choose to start-up




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