Black screen and two windows 7 to choose to start-up


  1. Posts : 3
    Windows 7
       #1

    Black screen and two windows 7 to choose to start-up


    When I start up my computer I have a black screen show up.... I then have to choose between two windows 7 which are highlighted....

    I can enter down and go to safe mode or other options.
    I do not know why this is happening on each start-up.


    I think perhaps there are still two copies of the windows 7 Operating system on the computer. I had to do a reinstall and I assume one was not removed.

    How can I correct this situation?

    Thanks for your support.....
    Last edited by bluffton; 19 Jul 2010 at 09:40.
      My Computer


  2. Posts : 141
    windows 8.1 pro
       #2

    you cam try the, following:
    open "system configurations" (msconfig), on the boot tab (second one), in the window should be all your booting options, delete the one you don't want to be there.
    just make sure you are in the correct windows.

    i would feel more comfortable if someone can assure that what i wrote is correct.
    i did it to my computer and it turned out okay.
      My Computer


  3. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #3

    bluffton said:

    I think perhaps there are still two copies of the windows 7 Operating system on the computer. I had to do a reinstall and I assume one was not removed.

    How can I correct this situation?

    Thanks for your support.....
    Tell me about the two copies you think are on your system. Did your computer come with Win 7 and you installed it again or did it come with Vista or XP and you installed Win 7? Also did you do a clean install or did you do an upgrade from your previous OS?
      My Computer


  4. Posts : 3
    Windows 7
    Thread Starter
       #4

    Thanks


    I have it fixed from the previous post
    went to msconfig and it solved the problem

    thanks for the response
      My Computer

  5.    #5

    You may still have a second OS on your system. It is not removed, just hidden. Do you want a second OS lying around your HD which is not being used?

    If not, post back a screenshot of your full Disk Management drive map using Snipping Tool in Start Menu so we can see if this is the case and advise you how to remove it.
      My Computer


  6. Posts : 3
    Windows 7
    Thread Starter
       #6

    Assistance


    I do not want a 2nd OS
    But I am not sure how to take a screen shot of the disk disk management area you talking about

    Where do I go to find what you need
    Sorry for this

    THe screen shot is the easy part finding the subject not so for me

    thanks for your continued assistance
      My Computer

  7.    #7

    Type disk management in start search box, open and make full size.

    Open the Snipping Tool in Start Menu, select Rectangular area and save file, upload using paper clip in reply box.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:22.
Find Us