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Windows 7: Error 0xC0000098

26 Jul 2010   #1

7 pro
Error 0xC0000098

HI All,

Appreciate if anybody can help me here. I just bought a Toshiba Satellite L640 running on Intl Core i3 350M with 4Gb RAM. I'm currently using Windows 7 pro 32 bit.

I'm trying to clean install Windows 7 pro 64 bit but face error as attached after booting up on the DVD and Windows has finish loading files. I simulate the error using VMWare to show the snapshot here. Does anyone have any clue on why this happened?

Thanks in advance.


Attached Thumbnails
Error 0xC0000098-error.jpg  
My System SpecsSystem Spec

26 Jul 2010   #2
Microsoft MVP

W 7 64-bit Ultimate

Hello tarapapa, welcome to Seven Forums!

I'm not sure if this will help or not but it can't hurt as you're doing a clean install; have a look at the tutorial at the link below to see if it changes anything; be sure to post back with the outcome.

SSD / HDD : Optimize for Windows Reinstallation
My System SpecsSystem Spec
26 Jul 2010   #3

7 pro

Thanks for the help,

But i dont think this will work. Firstly, I can boot using the disk but the error would come out before the 'Install Now' screen. Secondly, I already tried doing the same thing on a VMWare environment but the same error came out. So, i don't think it will work.

Any other tips?

My System SpecsSystem Spec

27 Jul 2010   #4


I don't remember if my problem was exactly same, but at least very similar:
unable to install windows despite original DVD.

THe problem was a defective ram stick, so windows crashes as soon second memory stick was required...

I ran a Memtest, discovered the problem, changed the defective stick, then all went fine.

I hope that helps, sorry if it is not related to your issue.
My System SpecsSystem Spec
27 Jul 2010   #5

7 pro

Thanks man for the reply. I also read somewhere that it could be the RAM. ACtually, when i got the laptop, i add in another 2GB of RAM. I'm going to try to remove the ram and see what happens. I'll update this thread with the result soon..
My System SpecsSystem Spec
27 Jul 2010   #6

7 pro

Just to update,

I actually take out my 2GB RAM and just use the original 2GB RAM that came with the laptop but still facing same problem.

Currently I'm downloading the iso image of windows 7 pro 32 bit and try to run the 'Repair' as the error message wanted and see what happens. From the attached error message, it seems that my registry have been corrupt somehow.

Does anybody have any more ideas?
My System SpecsSystem Spec
27 Jul 2010   #7


to be sure it is not your first RAM stick, I would recommend you to perform a Memtest.
My System SpecsSystem Spec
27 Jul 2010   #8

7 pro

Should i do the basic or the extended? I tried the basic after 2nd test still no errors
My System SpecsSystem Spec
28 Jul 2010   #9


well if it is not a ram issue, I am speachless. SOrry.
My System SpecsSystem Spec
28 Jul 2010   #10

7 pro

A guy from another forum recommend me to run the repair function from the dvd or delete the partition. I'm gonna try both and see. I'll update here later
My System SpecsSystem Spec

 Error 0xC0000098

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