No Windows Media Player on new laptop


  1. Posts : 168
    Windows 7 Home Premium
       #1

    No Windows Media Player on new laptop


    I have just installed Windows 7 home premium on a new laptop.
    When I try to play a windows help video nothing happens.
    When I go into Programs Windows Media Player and click it nothing happens
    I seen an article by microsoft on google which said:
    Windows 7 included Media Player.

    Then further on Windows 7N and Windows 7KN did not.
    How do I know if I have either of these?
    Or is there any other reason I cannot use this software?

    Thanks
    jack
      My Computer


  2. Posts : 6,857
    Win 7 Ultimate 64-bit SP1 (desktop)
       #2

    Maybe it isn't enabled...
    Go to control panel-->Programs and features-->then on the left you'll see "turn windows features on and off".....like in my snip below. Take a look there and report back to us what you see.
    Attached Thumbnails Attached Thumbnails No Windows Media Player on new laptop-capture.jpg  
      My Computer


  3. Posts : 168
    Windows 7 Home Premium
    Thread Starter
       #3

    I went into Turn Features on and off Windows Media Player is not listed.

    jack
      My Computer


  4. Posts : 6,857
    Win 7 Ultimate 64-bit SP1 (desktop)
       #4

    OK, maybe this link can help you then....Windows Media Player 12 Free download
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    noobvious said:
    OK, maybe this link can help you then....Windows Media Player 12 Free download
    Or the whole media feature pack from here if you do have the N version.

    Download details: Media Feature Pack for Windows 7 N and Windows 7 KN (KB968211)
      My Computer


 

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