Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: mcupdate.exe always crashes (with System.IO.FileNotFoundException): I


15 Jan 2011   #1

Windows 7 Home Premium 64 bit
 
 
mcupdate.exe always crashes (with System.IO.FileNotFoundException): I

Hi there,


I've started having a very annoying problem with Media Center on Windows 7 Home Premium 64bit. It's run perfectly for nearly a year, but a few months ago a "critical update" from MS (related to MS Office 2003!) caused Media Center to stop working - it crashed as soon as you tried to run it. So.. to fix this, I restored the system to the previous restore point and avoided installing these Office updates.


OK, not great, but at least it seemed to be fixed.


But, sometime in the last few months, it seems that something else has happened that has stopped mcupdate.exe from working. I hadn't really noticed this until I got a new TV card and wanted to run therough the "set up TV signal" process again and found it getting stuck on "Getting TV set-up data", and also the TV guide data is starting to look more patchy of late.


I found the following info TV Setup stuck on Downloading TV Setup Data - The Green Button so tried to run"C:\Windows\ehome\mcupdate.exe -manual -nogc -p" as advised, but this immediately crashes with the following error report:

Version=1
EventType=CLR20r3
EventTime=129380920456016929
ReportType=2
Consent=1
UploadTime=129380920456636965
ReportIdentifier=3a287691-1336-11e0-a875-e0cb4ec13228
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=mcupdate.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=6.1.7600.16385
Sig[2].Name=Problem Signature 03
Sig[2].Value=4a5bd04c
Sig[3].Name=Problem Signature 04
Sig[3].Value=mcupdate
Sig[4].Name=Problem Signature 05
Sig[4].Value=6.1.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=4a5bd04c
Sig[6].Name=Problem Signature 07
Sig[6].Value=81
Sig[7].Name=Problem Signature 08
Sig[7].Value=0
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.IO.FileNotFoundException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
UI[2]=C:\Windows\ehome\mcupdate.exe
UI[3]=Windows Media Center Store Update Manager has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Windows\ehome\mcupdate.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\system32\ole32.dll
LoadedModule[10]=C:\Windows\system32\GDI32.dll
LoadedModule[11]=C:\Windows\system32\USER32.dll
LoadedModule[12]=C:\Windows\system32\LPK.dll
LoadedModule[13]=C:\Windows\system32\USP10.dll
LoadedModule[14]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[15]=C:\Windows\system32\WINTRUST.dll
LoadedModule[16]=C:\Windows\system32\CRYPT32.dll
LoadedModule[17]=C:\Windows\system32\MSASN1.dll
LoadedModule[18]=C:\Windows\system32\IMM32.DLL
LoadedModule[19]=C:\Windows\system32\MSCTF.dll
LoadedModule[20]=C:\Windows\system32\guard64.dll
LoadedModule[21]=C:\Windows\system32\fltlib.dll
LoadedModule[22]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[23]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[24]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[25]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MS VCR80.dll
LoadedModule[26]=C:\Windows\system32\shell32.dll
LoadedModule[27]=C:\Windows\system32\profapi.dll
LoadedModule[28]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\9a017aa8d51322f18a40f414fa35872d\mscorlib.n i.dll
LoadedModule[29]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[30]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[31]=C:\Windows\system32\rsaenh.dll
LoadedModule[32]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[33]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\247913fa7ae6fcf04ea33d28d24ab611\System.ni.dl l
LoadedModule[34]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mcstore\1ec33eaf783eae6435f5a26254351720\mcstore.ni. dll
LoadedModule[35]=C:\Windows\system32\VERSION.dll
LoadedModule[36]=C:\Windows\system32\apphelp.dll
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Windows Media Center Store Update Manager
AppPath=C:\Windows\ehome\mcupdate.exe
ReportDescription=Stopped working

So, I thought maybe this was [yet another] windows update issue. I restored my system back to an old restore point to no avail. I tried removing the .db ehome files (as advised on another greenbutton thread) to no avail.


Then I uninstalled KB2284742 and KB981078 as these were the only media-centre related updates I could see that were installed around the "created date" on the failing mcupdate.exe (24/06/10).... my thinking being that maybe one of these patches had broken mcupdate.exe This seemed to work - a bit... it allowed me to run mcupdate.exe once (so I managed to install my new TV card successfully) but now mcupdate.exe has just gone back to crashing as soon as I try and run it with the error shown above. The "created" timestamp on mcupdate.exe is now 14/07/09.


I'm an IT professional and I've tried literally everything I can think of to resolve this and it's now driving me crazy! Before I give up completely and reinstall windows (or - better still - ditch windows altogether and use an O/S that doesn't break its own apps with its critical vendor updates), pleeeeeease could someone help me out!

I've exhausted the advice here: mcupdate.exe always crashes (with System.IO.FileNotFoundException): I can't update TV signal set-up or guide data so I thought I'd see if there were any experts here that might have any other ideas!



Many thanks,
Steve


My System SpecsSystem Spec
.

Reply

 mcupdate.exe always crashes (with System.IO.FileNotFoundException): I




Thread Tools



Similar help and support threads for2: mcupdate.exe always crashes (with System.IO.FileNotFoundException): I
Thread Forum
Dell XPS Crashes .System repair,system restore ,safe mode don't work BSOD Help and Support
mcupdate.dll blue screen lockup at start BSOD Help and Support
System.IO.FilenotFoundException Installation & Setup
Solved MCUpdate.exe Windows Updates & Activation
System crashes and appears Bluescreen and system restarts :( BSOD Help and Support
MCupdate crash when updating Media Center Media Center
How to disable mcupdate.exe? Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:32 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33