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Windows 7: The RSOD? (red screen of death)

07 Mar 2011   #1
bart2brett

Windows 7 Pro 64bit
 
 
The RSOD? (red screen of death)

I get this red screen when trying to watch CBS and other online TV. The weird thing is that some of the content works fine (like NBC news and Netflix). This tells me that the content that does not work must use the Adobe add-on and the others do not. I know for a fact that Netflix uses their own transport system. I read about some people creating new user accounts to fix the problem. I already have another user account on my machine, so I logged onto that one and IT WORKS FINE! So it must be something related to the actual Windows user profile. I also tried the DNS fix (How to Fix Missing Netflix and Internet TV on WMC - Barb Bowman's Blog). No change. Just my 2 cents.


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07 Mar 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Netflix actually wraps their streams inside of microsoft silverlight.

I'd be inclined to agree with you. Also have you updated flash lately, there was a update very recently.
My System SpecsSystem Spec
07 Mar 2011   #3
bart2brett

Windows 7 Pro 64bit
 
 

Yes, I have the latest and greatest Flash as well as the latest Silverlight. I've seen this issue raised by others, but there has been no good answers. It's more of an annoyance, really because I can get the content I want via Hulu. It's just that I'd expect it to work in Windows.
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07 Mar 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Well the usual connection based issues come to mind. Like overprotective firewall, browser plugin, etc....
My System SpecsSystem Spec
07 Mar 2011   #5
bart2brett

Windows 7 Pro 64bit
 
 

I'll just keep looking around. I disabled my firewall and still nothing. If you think of anything, or hear anything, let me know. Thanks
My System SpecsSystem Spec
07 Mar 2011   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Internet TV is currently unavailable Assistance Requested - The Green Button

Look over that thread it supplies some good thoughts on it.
My System SpecsSystem Spec
07 Mar 2011   #7
bart2brett

Windows 7 Pro 64bit
 
 

thanks, yes I've been there and done all of the suggestions found there (with high hopes but no solution).
My System SpecsSystem Spec
07 Mar 2011   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Have you tried just using a different web browser.

I suppose creating a new user account and migrating your files would fix it too.
There simply isn't enough information on this problem (and I can't reproduce it here) To tell you what specific setting is causing the issue.
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 The RSOD? (red screen of death)




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