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Windows 7: CA Internet Security Suite Plus vs XBox 360

08 Jul 2011   #11

Win 7 Home Premium 64bit

Yup, or with Win7 firewall off and Zonealarm on ...

My System SpecsSystem Spec
08 Jul 2011   #12

win 7 X64 Ultimate SP1
Meaningless Snip?

You say they refused help. May you should refer them to their own web site.

Attachment 163891
My System SpecsSystem Spec
08 Jul 2011   #13

win7 ultimate 32bit

your last post said "Yup, or with Windows 7 firewall off and Zonealarm on"

do you still have 'zone alarm' firewall installed? if yes
(more than 1 software firewall is a bad idea)--zone alarm should be uninstalled and CA reinstalled
My System SpecsSystem Spec

08 Jul 2011   #14

Win 7 Home Premium 64bit

Hammerhead - yeah, too bad they don't deliver on what they promise. Had planned on using the package to the 3 computer license limit, but thinking now that I'll be limiting it to the one laptop or just sending it all back.

tman69 - did that. With MSE and Zonealarm uninstalled, problems were as previously outlined.
My System SpecsSystem Spec
08 Jul 2011   #15

win 7 X64 Ultimate SP1

If you can return it for what you have invested, I would do that. I stress this is only my opinion and is biased by my own preferences.

If you are going to pay for internet suite, I would reccomend Norton Internet Security 2011. It is for techies somewhat but I use it with no problems.

If you are going the free route MicroSoft Security essentials is effective and is extremely easy to use in conjunction Win 7 firewall.

Two things to remember:
Only run one Antivirus package live. By that I mean turned on at boot and scanning or protecting in real time.

If you shop for NIS 2011 be sure to shop the deals (cupons, sales, offers etc.) I have seen the 3 user for as low as $19+

No package is 100%. So I use other software for manual scans (not turned on all the time)
Some are:
MBam (free)
MRT (free from MicroSoft)
MSE (free from MicroSoft)
My System SpecsSystem Spec
09 Jul 2011   #16

Win 7 Home Premium 64bit

Thanks for your candid perspective Hammerhead, much appreciated. I'll check out your recommended apps.

So far, ISS+ seems to have been performing ok on the laptop, but I've gone back to MSE and Zonealarm (along with AdAware and SpyBot as needed) on the media server to get the XBox media extenders back in operation.

Have been checking the Event Viewer on the media server and been finding all kinds of things ISS+ was interfering with - not looking forward seeing what I find on the laptop. That'll be the determining factor if/when I pull the last plug on ISS+ here.

CA seems to have put considerable effort into it this product, but their documentation and support are well below par for what it's supposed to be capable of. It doesn't matter how many great features a product has if the end-user can't set it up properly for what they want and need.

Since no one has offered up a step-by-step solution (here or at CA's Total Defense user forum) I'll extrapolate from this observation that no one on these boards has tried or successfully configured this combination. If someone does post it here in the short term, I'll try ISS+ again, but at this point it's back on the shelf awaiting the jury's final deliberation.

Many thanks to you Hammerhead and anyone else who has taken the time to read and consider this post.
My System SpecsSystem Spec
10 Jul 2011   #17

Win 7 Home Premium 64bit

Well, discovered that CA's ISS+ is not compatible with IE9 (ISS+ aspect panels grey out). Tech support installed a patch which then left the laptop's desktop repeatedly crashing (apparently IE and WinEx are tied together). Spent way too much time on these problems ... ISS+ is going back ...
My System SpecsSystem Spec
10 Jul 2011   #18

win 7 X64 Ultimate SP1
Good Decision

I hesitated to urge you. Good that you decided on your own.

There are some good internet suites out there.
Bit Defender
Avast (be aware under some hardware and software configs has mail problems, but solveable)
Norton Internet Security 2011 (my favorite)

All can be bought rather cheaply by searching the net for deals and cupons.

Good luck
My System SpecsSystem Spec

 CA Internet Security Suite Plus vs XBox 360

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