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Windows 7: CA Internet Security Suite Plus vs XBox 360

06 Jul 2011   #1
cjay8080

Win 7 Home Premium 64bit
 
 
CA Internet Security Suite Plus vs XBox 360

Having replaced Zonealarm and MSE with CA's Internet Security Suite Plus V7 on my Win7/64 box, my XBoxes can no longer connect to the Win 7 Media Center computer. I turn off the CA firewall and everything works fine again, but I want to properly configure the firewall for MCE communications.

I called CA Tech support and they started to help, but then refused to continue once the support supervisor was contacted regarding my problem, indicating it was up to me to obtain and sort out the port problem.

Having read several posts on various sites on the topic outlining theoretical solutions, I have yet to find a do-this-it-works-and-solves-the-problem post. I posted this inquiry elsewhere but got referred back to all the stuff that I'd already found, read and tried (that didn't work).

Since then I've found Microsoft's list of programs and ports that Media Center needs opened up, but am not familiar enough with CA's ISS+ to make the fewest number of changes to get the job done.

Does anyone here have a concrete / proven / step-by-step solution they could post?

Many thanks (in advance).


My System SpecsSystem Spec
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07 Jul 2011   #2
tman69

win7 ultimate 32bit
 
 

first try CA support site

TechnicalSupport

type XBox into the 'knowledge base' section

you didn't say what version of the CA suite you're using--so that's as far as I can get you...I believe that you need to setup a 'network rule' with the 'rules wizard'.
My System SpecsSystem Spec
07 Jul 2011   #3
cjay8080

Win 7 Home Premium 64bit
 
 

Thanks for the post, but I've been through all that and more, and I'm still at the same point where the only thing that eliminates the problem is disabling the CA firewall. I'm running ISS+ Ver 7.0.0.107
My System SpecsSystem Spec
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07 Jul 2011   #4
tman69

win7 ultimate 32bit
 
 

CA support shows a step by step how-to (it refers to TVersity Media Center) but also would apply to your XBox which is a UPnP device--you need to enable communication on your computer’s UPnP port

find it here:
Firewall blocks TVersity Media Server
My System SpecsSystem Spec
07 Jul 2011   #5
cjay8080

Win 7 Home Premium 64bit
 
 

Yup, been there done that, and it still doesn't work. Apparently there's more to it than just that, which is why I was asking for a tried and proven config.
My System SpecsSystem Spec
07 Jul 2011   #6
tman69

win7 ultimate 32bit
 
 

what kind of router do you have?--you may need to enable the DMZ function in the router for the XBox to function--it's that way for a PS3
My System SpecsSystem Spec
07 Jul 2011   #7
cjay8080

Win 7 Home Premium 64bit
 
 

Currently using a DIR-655 router. But since the XBox 360s perform as expected as a media extender with the CA firewall turned off, and they haven't a clue the Win7 system is there with the CA firewall turned on makes me think it's the firewall, not the router.
My System SpecsSystem Spec
07 Jul 2011   #8
tman69

win7 ultimate 32bit
 
 

here is what Microsoft says about firewall ports for your xbox

Firewall ports that must be open to use your Xbox 360 console as a Media Center Extender


beyond this post, my knowledge base is lacking.
My System SpecsSystem Spec
08 Jul 2011   #9
cjay8080

Win 7 Home Premium 64bit
 
 

Yup, been there and gone though that as well. But since I've been tweeking and twiddling everything that looks like a problem (without knowing exactly what's required where) I'm not sure if anything negative that I've done counteracts what changes I've made that may have made it work.

My knowledge is lacking as well ... and the CA firewall is still a thorn in my side.

Thanks for the suggestions.
My System SpecsSystem Spec
08 Jul 2011   #10
HammerHead

win 7 X64 Ultimate SP1
 
 
Question

Does it work with CA off and Win 7's firewall on?
My System SpecsSystem Spec
Reply

 CA Internet Security Suite Plus vs XBox 360




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