Error C00D11B1 when playing M4V files in WMP12/WMC6

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  1. Posts : 14
    Windows 7 x64 Home Premium / Ubuntu 9.10 x64
       #1

    Error C00D11B1 when playing M4V files in WMP12/WMC6


    I'm at my wit's end. When playing back certain files in Windows Media Player on my HTPC, I keep getting errors that it can't play the file. These errors always happen in the same place (that is, when I play a certain file it errors at the same location each time). When I click Web Help, it takes me to the Win7 page for error C00D11B1. Since the file is stored locally, only the first three bullet points apply, and all check out.

    Here's what I've done so far:

    • Gone to this page and updated a security component, restarted WMP, then rebooted computer
    • Checked to see if the sound card was operating
    • Checked all sound devices for driver updates (none found)
    • Checked WMP to see if my M4V codecs were enabled (not sure if I found the right entry, but I think they are...other M4Vs play fine)
    • Googled the problem to no avail


    I'm not sure what else to do, so I'm coming here. Here are my HTPC stats:

    • Files in MP4 format (.m4v files) with either AAC (faac) Dolby Pro Logic II 160 kbps or that plus AC3 Passthru auto bitrate, large file size, ripped from DVDs using Handbrake 0.9.5
    • HTPC running Windows 7 Home Premium 32-bit
    • WMP version 12.0.7601.17514
    • WMC version 6.1.7601.17514
    • Sound devices are NVIDIA High Definition Audio (4 entries), PlayOn Virtual Audio Device, and Realtek High Definition Audio


    The odd things is that I can play the files in VLC player, so I don't think the file itself is corrupted. Who knows at this point. Maybe I need new MP4 codecs? Or somehow play VLC straight from WMC? Does anyone have any ideas?
      My Computer


  2. Posts : 744
    Windows 7 Ultimate 64bit
       #2

    What codecs have you installed?
      My Computer


  3. Posts : 14
    Windows 7 x64 Home Premium / Ubuntu 9.10 x64
    Thread Starter
       #3

    Just libavcodec, which is enabled by default. I have a couple of codec packages in mind (ffdshow, k-lite) but am not sure which entry under WMP's Options -> DVD -> Advanced I need to modify to make it work for M4V's.
      My Computer


  4. Posts : 744
    Windows 7 Ultimate 64bit
       #4

    A default installation of the Win7codecs with the x64Components addon should get those files playing in the Windows players. After installation, start each of the Settings Applications with a rightclick on the shortcut, choosing 'Run as Administrator' and select the button on the Help TAB to associate filetypes to the Windows players.
      My Computer


  5. Posts : 14
    Windows 7 x64 Home Premium / Ubuntu 9.10 x64
    Thread Starter
       #5

    The computer I'm running this fix on is Win7 32-bit. Is there an x86Components I need to use instead?
      My Computer


  6. Posts : 744
    Windows 7 Ultimate 64bit
       #6

    Nope. All you need to install is the Win7codecs.
      My Computer


  7. Posts : 14
    Windows 7 x64 Home Premium / Ubuntu 9.10 x64
    Thread Starter
       #7

    Hmm...I installed the codecs, ran the Settings application as an administrator, used the recommended settings, opened WMP and played the file. Same error: "Windows Media Player encountered a problem while playing the file." VLC plays it fine at the same part of the file.
      My Computer


  8. Posts : 744
    Windows 7 Ultimate 64bit
       #8

    On the Misc TAB is a button to analyze a media file
    use that tool to have a look inside that video file to determine what it needs to be played.
    post the output here so I can have a look.
      My Computer


  9. Posts : 14
    Windows 7 x64 Home Premium / Ubuntu 9.10 x64
    Thread Starter
       #9

    Code:
    General
    Complete name                            : T:\TV Shows\True Blood\Season 02\S02E01 Nothing but the Blood.m4v
    Format                                   : MPEG-4
    Format profile                           : Base Media / Version 2
    Codec ID                                 : mp42
    File size                                : 8.97 GiB
    Duration                                 : 57mn 55s
    Overall bit rate                         : 22.2 Mbps
    Encoded date                             : UTC 2011-09-10 22:37:45
    Tagged date                              : UTC 2011-09-11 04:49:01
    Writing application                      : HandBrake 0.9.5 2011010300
    
    Video
    ID                                       : 1
    Format                                   : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                           : High@L3.0
    Format settings, CABAC                   : Yes
    Format settings, ReFrames                : 4 frames
    Codec ID                                 : avc1
    Codec ID/Info                            : Advanced Video Coding
    Duration                                 : 57mn 55s
    Bit rate mode                            : Variable
    Bit rate                                 : 22.0 Mbps
    Width                                    : 720 pixels
    Height                                   : 480 pixels
    Display aspect ratio                     : 16:9
    Frame rate mode                          : Variable
    Frame rate                               : 23.976 fps
    Minimum frame rate                       : 19.965 fps
    Maximum frame rate                       : 29.970 fps
    Standard                                 : NTSC
    Color space                              : YUV
    Chroma subsampling                       : 4:2:0
    Bit depth                                : 8 bits
    Scan type                                : Progressive
    Bits/(Pixel*Frame)                       : 2.655
    Stream size                              : 8.90 GiB (99%)
    Writing library                          : x264 core 112
    Encoding settings                        : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=3.0 / qcomp=0.60 / qpmin=3 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
    Encoded date                             : UTC 2011-09-10 22:37:45
    Tagged date                              : UTC 2011-09-11 04:49:01
    Color primaries                          : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
    Transfer characteristics                 : BT.709-5, BT.1361
    Matrix coefficients                      : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
    
    Audio
    ID                                       : 2
    Format                                   : AAC
    Format/Info                              : Advanced Audio Codec
    Format profile                           : LC
    Codec ID                                 : 40
    Duration                                 : 57mn 55s
    Bit rate mode                            : Variable
    Bit rate                                 : 160 Kbps
    Maximum bit rate                         : 305 Kbps
    Channel(s)                               : 2 channels
    Channel positions                        : Front: L R
    Sampling rate                            : 48.0 KHz
    Compression mode                         : Lossy
    Stream size                              : 66.3 MiB (1%)
    Language                                 : English
    Encoded date                             : UTC 2011-09-10 22:37:45
    Tagged date                              : UTC 2011-09-11 04:49:00
    
    Text
    ID                                       : 3
    Format                                   : Apple text
    Codec ID                                 : text
    Duration                                 : 57mn 55s
    Bit rate mode                            : Constant
    Bit rate                                 : 0
    Stream size                              : 184 Bytes (0%)
    Encoded date                             : UTC 2011-09-10 22:37:45
    Tagged date                              : UTC 2011-09-11 04:49:01
    Edit: I saw that the format was MP42, so I looked in WMP to see if I could change the codec to something else from libavcodec. The only other option was "disabled". The same thing goes for AVC1 (listed under H.264/AVC in WMP).
    Last edited by jledbetter; 21 Sep 2011 at 09:02. Reason: Additional information
      My Computer


  10. Posts : 744
    Windows 7 Ultimate 64bit
       #10

    Try manually changing the extension from M4V to MP4.
      My Computer


 
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