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Windows 7: Digital Cable Advisor fails, can't install cable card. . . why?


02 Oct 2011   #1

Windows 7 Ultimate (64 bit)
 
 
Digital Cable Advisor fails, can't install cable card. . . why?



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HD Radeon 6870 Graphics card
AMD Phenom II x6 1100T
Asus A5N97 Evo mobo
CORSAIR CMZ16GX3M4A1600C9B Memory
ATI All in Wonder cable card reader

Samsung SyncMaster 2253BW
Samsung SyncMaster 2333

My System SpecsSystem Spec
.

02 Oct 2011   #2

Windows 7 Ultimate (64 bit)
 
 

I've tried to update Playready with my Kaspersky Firewall off, no luck.
My System SpecsSystem Spec
02 Oct 2011   #3

Windows 7 Ultimate (64 bit)
 
 

monitors are connected by DVI, btw.
My System SpecsSystem Spec
.


03 Oct 2011   #4

 

The problem may be the Samsung SyncMaster 2333. In looking at the Tech specs on the Samsung site, I do not see anything that indicates that it is HDPC compliant. Try connecting only the other monitor and see if it will pass the Digital Cable Adviser. If it does, you might be able to reconnect the 2333 and have everything still work.

Samsung page is at "h**p://www.samsung.com/ph/consumer/monitor-peripherals-printer/monitor/lcd-monitor/LS23CFUKFV/ZA/index.idx?pagetype=prd_detail&tab=specification"
My System SpecsSystem Spec
03 Oct 2011   #5

Windows 7 Ultimate (64 bit)
 
 

I swear I tried that, maybe I didn't restart the computer after disconnecting the first time. Passed cable advisor now, but still fails to update playready.
My System SpecsSystem Spec
04 Oct 2011   #6

 

One easy thing to try:

1. Make sure MediaCenter is not running (and Samsung 2333 is not connected)

2. Go to Control Panel, then click on "programs and features"

3. Search list of installed programs for "PlayReady" or PlayReady Runtime"

4. If found, "uninstall" program(s). This may require a re-boot.

5. Start media center. This should re-install "PlayReady".

6. If not found, here is a discussion of several fixes involving Registry edits that may solve your problem. I have never used any of them, so I can't personally recommend them.

h**p://experts.windows.com/frms/windows_entertainment_and_connected_home/f/114/t/94645.aspx
My System SpecsSystem Spec
04 Oct 2011   #7

Windows 7 Ultimate (64 bit)
 
 

uninstalled playready, but same problem occurred when WMC reinstalled it. Will explore the link provided, thanks.
My System SpecsSystem Spec
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 Digital Cable Advisor fails, can't install cable card. . . why?




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