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Windows 7: WMC freezes at end of Netflix episodes


10 Jan 2012   #11

 
 

Having the same issue. I uninstalled and reinstalled the plugin to no avail. Have not tried to change Silverlight yet.

My System SpecsSystem Spec
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12 Jan 2012   #12

Win7 x32/x64, Ubuntu 11.10 x32/x64
 
 
Mats

I'm seeing word on the Microsoft forums, that uninstalling Silverlight using the MATS (Microsoft Automated Troubleshooting Service) is what actually fixes this (and then upgrade to Silverlight 5).

The posters say that a simple uninstall doesn't fix it, the MATS needs to be used. I don't know what this is (and not at computer to try) but will do it tonight.

Afterward, I will test this over the next week and report progress, as the problem is too intermittent to know for sure in one day.

Yesterday I turned off Microsoft Security Essentials in fear that that was causing the error. If only one single Microsoft developer would read these posts and review it from an application/developer perspective. I feel we're all shooting in the dark.

-Tres
My System SpecsSystem Spec
13 Jan 2012   #13

Win 7 Premium 64
 
 

I found that this is reported in the following other forums. Some have reported temporary success updating to Silverlight 5. Reportedly it's been officially released (not as a release candidate) in the past few days. The first link appears to have the most useful reports of people believing they've fixed the problem with a Silverlight update.

Windows Experts Community
View topic - Netflix freezing media center
Windows Experts Community

Netflix in WMC hangs after video is done - AVS Forum
My System SpecsSystem Spec
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17 Jan 2012   #14

Win7 x32/x64, Ubuntu 11.10 x32/x64
 
 

Just opened a new Microsoft Case #: 1169649153

I watched the Microsoft Support representative, he:

1. Verified I had upgraded to Silverlight 5
2. Opened Silverlight from Start Menu, went to Application Storage, clicked Delete All
3. Navigated to C:\Users\MediaCenter\AppData\LocalLow\Microsoft\Silverlight, deleted the "is" folder.

The case is still open and I was instructed to call back if problem persist.

-Tres
My System SpecsSystem Spec
19 Jan 2012   #15

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by fatbuttlarry View Post
Just opened a new Microsoft Case #: 1169649153

I watched the Microsoft Support representative, he:

1. Verified I had upgraded to Silverlight 5
2. Opened Silverlight from Start Menu, went to Application Storage, clicked Delete All
3. Navigated to C:\Users\MediaCenter\AppData\LocalLow\Microsoft\Silverlight, deleted the "is" folder.

The case is still open and I was instructed to call back if problem persist.

-Tres
I have had this problem for a couple months now. I will track this thread in hope we find a solution.
My System SpecsSystem Spec
24 Jan 2012   #16

Win7 x32/x64, Ubuntu 11.10 x32/x64
 
 

The fixes Microsoft provided did not work (big surprise).

I have to call again.

-Tres
My System SpecsSystem Spec
25 Jan 2012   #17

Windows 7 Home Premium
 
 

Installed Silverlight 5. No change. I am glad MC has a Netflix plugin, but I wish either MS or Netflix would support it.
My System SpecsSystem Spec
25 Jan 2012   #18

Win 7 professional 64 bit
 
 

Hi all,
New here but I have been researching this for a few months, and something about this kept saying "settings" to me so:

Not sure if it will work for anyone else, but I was having this problem on my Win 7 professional 64 bit machine. The fix for me seems to be adding http://www.netflix.com to IE trusted sites.
My System SpecsSystem Spec
26 Jan 2012   #19

Windows 7 Home Premium
 
 

Interesting. I will give it a shot. Thx.
My System SpecsSystem Spec
26 Jan 2012   #20

Win 7 professional 64 bit
 
 

Just for the sake of being exact, my entry in trusted sites does not include the http:// part of the url that my original post shows. The forum software added that.
My System SpecsSystem Spec
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 WMC freezes at end of Netflix episodes




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