Windows 7: DVD playback stops in Media Center and Media Player

Hi,
I have checked two seperate DVD movies and they stop after the splash screens, FBI warning and Corporate logos, and never make it to the DVD menu.
This DVD player is an external player and I have no problem with playback on my Dual boot with Vista Home Premium.

Any suggestions?

Victor

Dear Victor,

May the hardware acceleration is set to full. You can change it to `none'. It may be find in the graphic properties menu, have to check, cause it differ from OS to OS. In windows 7, it is in the graphic properties, troubleshoot menu. I too had the problem, I was not able to play any kind of video be it dvd or .avi or .dat files through wmp 12, then I found the hardware acceleration menu and set it to none. Now everything plays fine with wmp 12 and cyberlink pdvd etc., Try and give a chance to set it.

Hello,
I have tried to turn off hardware acceleration in my Nvidia GPU control panel but this did not help with the problem. I found the troubleshoot menu but I could not find the acceleration menu that you mention. I also looked at the troubleshooting report and it states the following: Configuration settings might be set incorrectly. "Unexpected WMP behavior might be due to configuration errors."

I typed hardware acceleration in the Start Menu and it lists the VLC media player set to no hardware acceleration. This is the only media player that I have been able to view DVD's and play audio CD's. How do I change these settings for WMP?

Thanks,

Victor

Dear Victor,

I am uploading the jpeg image file, the procedure that I did for onboard 915 GAG motherboard graphic properties. Hope it will hellp you.


1. Right click on desktop - screen resolution - advanced setting - troubleshoot - change setting - hardware acceleration - choose none

Hi,

Thank you for the time you have spent in trying to help with this problem. I do not think this will work for me because the "change settings" is grayed out for me.

Victor

Bad luck buddy !!

Then there is still one more option, go for windows live update. It's in the start menu, at first or second number. Run the live update, possibly it will update the windows. I got the 915 GAG graphics driver only after I ran windows live update, until then it was showing generic and refreshed rate at a fixed 60.

participating in your grief.

i just got a new dell studio 1555 laptop, it will play some movies but just last night it got through all the credits of a the dark night and the fbi screen and froze and wouldnt play it, seems since the last update on windows auto update this problem has arrised, also could be microsofts wonderful new deal with the movie industry and security on stolen movies, seems i dont own anything stolen or priated but seems like vista does it cant play something it thinks we stole, please fix this microsoft. this is your software issue not mine. anybody know a good movie player that works on a 64 bit computer other than windows media?


BTW not trying to be a smart alec but i cant even get windows 7 for dummies video to even run on this

Frustrated to no end with all these bugs

Seeing as you just bought the PC, have you contacted Dell Customer support? Can you add more detailed info about your Graphics Card? Are you plugged into AC when this occurs?

Is the movie in question encoded in HD?

According to Dell all of the 15 series include standard:

15.6” High Definition (720p) LED Display with TrueLife™ and Camera

but a 1080p screen can be added on models that can be customized (which include ATI Mobility Radeon 4570 Graphics.)

i have the intel mobile 4 graffics card its a stock 1555 studio with the camera, dell customer support said its a software problem and wanted to send me somehwere to talk to someone from their software customer support at which i refused because of the charge, i got VCL media player to work on it just fine, but i was able to watch movies on this before the last 2 windows updates this weekend, i watched blackhawk down and a few others. i also have had to run system restore to a previous saved usable windows for some reason cause the lojack caused major issues with adobe flash player of all things i will leave my specs below.

dell studio 1555
os windows 7 home premium
version: 6.1.7700 Build 7600
bios version dell inc AO8 11/7/2009
SMBIOS Version 2.5
intel core 2 duo cpu t6600 @ 2.20/2.20
memory 4 gig, i am assuming this is standard dell ram
System type 64 bit operating system
no pen or touch input for this display
windows is activated

Name Mobile Intel(R) 4 Series Express Chipset Family
PNP Device ID PCI\VEN_8086&DEV_2A42&SUBSYS_02BE1028&REV_07\3&11583659&0&10
Adapter Type Mobile Intel(R) 4 Series Express Chipset Family, Intel Corporation compatible
Adapter Description Mobile Intel(R) 4 Series Express Chipset Family
Adapter RAM 1.75 GB (1,877,399,552 bytes)
Installed Drivers igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver Version 8.15.10.1872
INF File oem22.inf (iCNT0 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1366 x 768 x 59 hertz
Bits/Pixel 32
Memory Address 0xFC000000-0xFC3FFFFF
Memory Address 0xD0000000-0xDFFFFFFF
I/O Port 0x00001800-0x00001807
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.1872, 7.03 MB (7,370,176 bytes), 8/13/2009 10:53 PM)

Name Mobile Intel(R) 4 Series Express Chipset Family
PNP Device ID PCI\VEN_8086&DEV_2A43&SUBSYS_02BE1028&REV_07\3&11583659&0&11
Adapter Type Not Available, Intel Corporation compatible
Adapter Description Mobile Intel(R) 4 Series Express Chipset Family
Adapter RAM Not Available
Installed Drivers igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver Version 8.15.10.1872
INF File oem22.inf (iCNT1 section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xFC400000-0xFC4FFFFF
Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.1872, 7.03 MB (7,370,176 bytes), 8/13/2009 10:53 PM)



if you need more i can copy and paste everything that is the computer

Thank you for your time

Are you plugged into AC when this occurs?

Is the movie in question encoded in HD?