WMP12 has stopped playing mpg's


  1. Rally
    Posts : 45
    Windows 7 Ultimate 64 bit 7600 SP1
       New #1

    WMP12 has stopped playing mpg's


    Hi,

    Media Player 12 suddenly stopped playing mpg files. Sound works but blank black screen. I cannot remember how this started. Any ideas out there why this may be?
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  3. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #2

    Try this Windows Media Player Troubleshooting Guide
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  4. Rally
    Posts : 45
    Windows 7 Ultimate 64 bit 7600 SP1
    Thread Starter
       New #3

    Thanks Capt but nothing in the troubleshooter has worked.
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  6. Rally
    Posts : 45
    Windows 7 Ultimate 64 bit 7600 SP1
    Thread Starter
       New #4

    No more ideas out there?
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  7. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #5

    Remove all the codec packs like K-Lite, etc. Then Follow Windows Media Player Troubleshooting Guide step 6 to 17 then install Shark Codec 007. Let see if that fixes it.
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  8. Rally
    Posts : 45
    Windows 7 Ultimate 64 bit 7600 SP1
    Thread Starter
       New #6

    Uninstalled 'XVID mp4' and 'K-Lite' codecs.

    Removed and reinstated WMP.

    Installed the Shark codec and now the mpgs that didn't play have no sound either.

    Wish I knew when this originally happened.
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  10. Shark007
    Posts : 744
    Windows 7 Ultimate 64bit
       New #7

    After installing the Shark007 codecs, you need to run the Settings Application once by rightclicking the shortcut and choosing 'Run as Administrator' to complete the codec installaton. If you are still having difficulty after doing this, try disabling the Microsoft Video decoder on the SWAP TAB.
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  11. Rally
    Posts : 45
    Windows 7 Ultimate 64 bit 7600 SP1
    Thread Starter
       New #8

    Yayyy! Nice one Shark. I did also have to disable MS decoder as you suggested.

    All works now. Thanks to all for your help once again.

    Edit: Have rep'd you both
    Last edited by Rally; 22 Mar 2012 at 03:14.
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