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Windows 7: Problems viewing video in media player

06 Apr 2012   #21

Windows 7 Home Premium 64 bit

OK, I am ok with changing the bios settings. The laptop is not connected to an external monitor so there are no connections to be moved unless you mean internally?

My System SpecsSystem Spec

06 Apr 2012   #22

Windows 7 Home Premium 64 bit

Doesn't look like the bios will give me the option to choose which graphics device to initialize first. In fact, the video card doesn't even show up in the bios device list. There are options to enable or disable certain things but the only thing that looked vaguely like it mightbe relevant was "integrated NIC". What's more, when I ran dxdiag in windows it showed the Intel HD display as being the video adapter. Very tedious.
My System SpecsSystem Spec
07 Apr 2012   #23

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Hello there!

There is few things you can try remove all the codec packs and Media Players like VLC, K-Lite, Shark007 and reboot the system. Then use the troubleshooting tips in the tutorial. You have to use the whole string not just msdt.exe it's msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic that will open without passkey. Once all of the sections are complete download VMCD it will reset the Decoder to default settings. (Even if it's for Vista I would assume it should work for Windows 7 as well) but create a System Restore point before making any changes. Then reboot the system install Shark007 codec and try it again and see if it works.

Hope this helps!
My System SpecsSystem Spec

07 Apr 2012   #24

Windows 7 Home Premium 64 bit

The only thing that's worked for me so far is disabling the nvidia card in device manager and rebooting. The dvd then played fine in windows media player using intel hd graphics. Still not entirely sure how to fix the conflict between the two devices but at least I can watch deep space nine now
My System SpecsSystem Spec
11 Apr 2012   #25

Windows 7 Home Premium 64 bit

OK, a member on the nvidia forums suggested the following solution.

i) Create a copy of the .exe of whichever video player you want to use, and give it a suitable name.

ii) Open the nvidia control panel, go to manage 3d settings, add the new .exe file and set the default graphics processor for that to the nvidia card. I am going to test this tonight and will post back the result.
My System SpecsSystem Spec
11 Apr 2012   #26

Microsoft Windows 7 Home Premium 64-bit 7600

thanks for the update , hope it works for you.
My System SpecsSystem Spec
13 Apr 2012   #27

Windows 7 Home Premium 64 bit

Well, it kind of worked.

I managed to get wmp to play a dvd this way using the nvidia device. However, the image gets disrupted every few seconds rendering it completely unwatchable, this is the same for any video. I guess I'll just have to resign myself to a buggy system.
My System SpecsSystem Spec

 Problems viewing video in media player

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