I have been having some problems with my new laptop and it's driving me up the wall. I was hoping a clever person here might be able to help. I tried to watch a dvd and got the error message "wmp can't play dvd, try lowering screen res" etc.
Some internet research led me to try the folowing solutions
1) Check dvd region (mine is set to region 2 and I am in sunny England so no problem there)
2) Install a codec - I don't have net access at home so downloaded the windows media codec pack from cnet, put it on a usb stick and installed it.
3) update drivers
for my nvidia gt540m card.
4)install vlc media player as an alternative.
None of these have worked; vlc.exe stops working whenever I try and play a video of any kind, as does wmp; the formats I have tried so far are avi and mpg. I feel like I must be missing something obvious but is harder to diagnose and fix without internet access. Any advice would be appreciated.
nb for reference I have 64 bit windows home premium, an I5 processor, 6gb ram, 8xdvd r/w- drive.