Can't update guide

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  1. Posts : 14
    win7
       #1

    Can't update guide


    I can not get the guide to update. I've disabled my virus program thinking that was stopping it but it still won't download. I used restore one time and that worked but after I did a windows update the guide stopped working.
    Bob
      My Computer

  2.    #2

    Settings>General>Windows Media Center Setup>Run Setup Again

    rerun MC Setup and give the Guide long enough to update which may take some time on a slower connection...in doing so it is important to make sure you choose the correct region and location, and follow all prompts related to the Guide and Updates for WMC.
      My Computer


  3. Posts : 14
    win7
    Thread Starter
       #3

    Well I rerun setup and made sure I had the right zip code etc. I'm running on cable and still can not get it to update the guide. I do get a message of " right click on Windows Media Center systen tray Icon and look at the download history"
    Bob
      My Computer

  4.    #4

    Please provide a screenshot of that.
      My Computer


  5. Posts : 14
    win7
    Thread Starter
       #5

    I don't know how to do a screen shot. Also not sure what its to show.

    It tells me to right click on system tray icon and veiw the update log. I can't find that either. I guess I don't know what the system tray is. I feel pretty dumb this morning. Bob
      My Computer


  6. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #6

    Hi Bob, welcome to the Seven Forums.

    To make a screenshot: Screenshot with Paint

    To post a screenshot: https://www.sevenforums.com/tutorials...en-forums.html

    Kari
      My Computer


  7. Posts : 14
    win7
    Thread Starter
       #7

    I reinstalled Win7 and was able to update the download guide for a couple of weeks and now its stopped downloading. I'm guessing its something to do with updateing win 7. I hate to keep reinstalling win7.
    Bob
      My Computer

  8.    #8

    whipple, please attempt the suggested advise and also it is not necessary to post the same issue in multiple threads:
    Media Center update log
      My Computer


  9. Posts : 14
    win7
    Thread Starter
       #9

    When I did a restore to an earlier setting it worked but now I think after the computer updated its won't download the guide. I did not mean to post in different threads.
    Bob
      My Computer

  10.    #10

    Whipple,

    I cannot provide any further troubleshoting steps without additional info as we have requested.
      My Computer


 
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