Thanks for the reply kevin, I appreciate your response, but sad to say not the case. I guess now that I think about it, it is the new version causing it, the low sound issue is also apparent on my other machine as well. Now what I might consider doing is redoing the installation as a new installation, rather than an upgrade. I did not remove the old version first before upgrading (never had in the past). Hmm, am I the only one experiencing this since the upgrade?