New
#11
No system specs.
No idea what software you're using.
Can't see your system through the internet.
Why does my tv cable playback freeze up on the computer screen
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Posts : 5,605 Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019New #12
Have you seen this?
It would help to know your machine/system specs, I wanted to see if your machine may be underpowered for this.WinTV application locks or stops responding during analog scan under Windows 7
- In order to fix this issue, please check that your Power Options setting is not set to ‘Power Saver’. Please change it to ‘Balance’ or ‘High Performance’.
- To change these settings on Windows 7, please do the following.
- Click on Start and then Control Panel.
- If Control Panel is set to View by: Category then click on ‘System and Security’ and then ‘Power Options’.
- If Control Panel is set to View by: Large or Small icons then click on ‘Power Options’.
- If you do not see Balanced or High Performance please click on the option for ‘Show additional plans’.
- Once you make the change please restart your system. When the system restarts please rescan again for channels.
Source, next to last FAQ: Support for WinTV-HVR-950Q
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New #13
Still freezing
Today, I tried pulling out everything from the back of the computer tower to try to "reset", but that doesn't work either.
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Posts : 5,605 Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
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New #15
Continuing Problem
Anak: my setting was in balanced; changed it to high performance, but then was unable to get any picture from the tv tuner. Changed it back to balanced, & can get the picture but it still freezes. Spent several hours today with a Geek Squad agent who tried a whole slew of things, including down loading various drivers, reinstalling the Wintv7 software, trying to open the tv using Windows Media, but nothing worked. His research on this issue is that the tv tuner I'm using has a bug that makes it incompatible with Windows 7, & that Hauppauge has apparently fixed it on other tuners, but not on this one. He suggested taking the tuner back to the store to see if I can exchange it for another one, so I think I will try that next.
Here is the info I got from Performance & Tools:
System:
Windows Home Premium 7 Mfg. HP
AMD Athlon(tm) II X4 640 Processor
4.00GB
ATI Radeon HD 4200
1919 MB total available graphics memory
Primary Hard Disk: 816GB Free (919GB total)
Total system memory: 4.00GB RAM
64 bit operating system
4 processor cores
Storage:
931GB total size of hard disk
816 GB free (919 GB total) (C)
2GB Free (13GB total) (D)
Graphics:
ATI Radeon HD4200
Total available graphics memory 1919 MB
Dedicated graphics memory 256MB
Dedicated system memory 0MB
Shared system memory 1663MB
Display adapter driver version 8.862.3.0
Network:
Realtek PCIe FF Family Controller
802.11n Wireless LAN Card
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Posts : 5,605 Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
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