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#11
That led me to the fix. I have an Nvidia GeForce 9600 card. The driver from Windows Update was 4/2/09. The Nvidia website had a 4/28/09 version. Once I installed this everything worked. I did NOT need to install a codec. One other interesting note was that Windows Assessment would get stuck on "Tuning Video Encoding" (or whatever it says). After I installed the update, the assessment finally completed.