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Windows 7: movie maker has stopped working

27 Aug 2013   #1
jpika

windows 7 enterprise SP1 64 bit
 
 
movie maker has stopped working

environment:
windows 7 enterprise SP 1 64 bit
windows essentials 2012
movie maker version 2012

problem:
after starting Movie Maker and importing a bunch of pictres from my camera (.JPEG) and after clicking for a whil in the list of the pictures from one to the other (e.g. setting the duration, etc.) I get the message "move maker has stopped working".

my video card drivers are up to date, the problem persists even if I run it in compatibility mode for lower version (vista),

below is a record from the event log:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: MovieMaker.exe
P2: 16.4.3508.205
P3: 5111fa77
P4: igd10umd32.dll
P5: 8.15.10.2342
P6: 4d8d3b0c
P7: c0000005
P8: 000e33c1
P9:
P10:
Attached files:
C:\Users\jpika\AppData\Local\Temp\WEREE54.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\jpika\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MovieMaker.exe_c7ca7eebb79 4b9ac2f60d11517e7e1647635_06a6f057
Analysis symbol:
Rechecking for solution: 0
Report Id: a9edde4f-0f38-11e3-9809-402cf41b8519
Report Status: 1


My System SpecsSystem Spec
.

31 Aug 2013   #2
NavM

Windows 7 Home Premium 64 Bit
 
 

Use the "repair" options in add/remove programs (find it in the Control Panel)
If all else fails, try re-installing.
My System SpecsSystem Spec
02 Sep 2013   #3
jpika

windows 7 enterprise SP1 64 bit
 
 

thank you, the reapair option brought no progress. Finally I discovered that the driver was old and did so by manual check of the version date. My previous driver check, done by windows, gave me a wrong result ( = OK) and only after manula comparison of the version date I realized that 2011 indicates probably an outdated version.
My System SpecsSystem Spec
.


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 movie maker has stopped working




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