Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: WMP - Cannot play that file

02 Sep 2013   #1
nithig

Windows 7 Pro 64bit SP1
 
 
WMP - Cannot play that file

Have used WMP to play MP4 files since I got this computer.
Suddenly I am getting the message which is attached as a capture.

Can anyone throw light on this?
I went to the webpage but it was not helpful.




Attached Images
 
My System SpecsSystem Spec
.
02 Sep 2013   #2
Pauly

Win7 Ultimate X64
 
 

You may have an issue with missing codecs
Have you installed any codec packs ie CCCP or K-Lite codec pack ? they normally sort most playback issues
My System SpecsSystem Spec
02 Sep 2013   #3
nithig

Windows 7 Pro 64bit SP1
 
 

Hi Pauly,

No, haven't done anything such as the installations you mention. To be honest, I don't know what those terms refer to.
Where would I find them?
Are they available as d/loads from Microsoft?
My System SpecsSystem Spec
.

02 Sep 2013   #4
Pauly

Win7 Ultimate X64
 
 

codecs are files that are used to code and decode audio and video information, the two i mention above are the two most popular i believe, try installing one and it should help playback of *most* files including HD stuff

CCCP - Combined Community Codec Pack
My System SpecsSystem Spec
02 Sep 2013   #5
nithig

Windows 7 Pro 64bit SP1
 
 

Thanks again.
Went to MS to d/load codex and validation was required.
Then I got the message attached.
Good old MS ... keeping up to date!
Of course I can't move from this page ... this is where I keep being taken so not sure how MS expects me to d/load latest version if they won't provide it.

Anyway since that failed I'm checking other sources for the d/load.


Attached Images
 
My System SpecsSystem Spec
02 Sep 2013   #6
nithig

Windows 7 Pro 64bit SP1
 
 

Thx Pauly,

I managed to d/load a codex from MS site ... ran it ... rebooted but still the WMP wouldn't operate.

Then I received yr last post with the link ... d/loaded the CCCP, ran it and hey presto ... WMP worked ... plus I have a new option of the CCCP media player! a good outcome.
My System SpecsSystem Spec
03 Sep 2013   #7
Pauly

Win7 Ultimate X64
 
 

No problem, glad you got it sorted
My System SpecsSystem Spec
Reply

 WMP - Cannot play that file




Thread Tools




Similar help and support threads
Thread Forum
My PC can't play any media file
I don't know realy what's going on. Yesterday I was playing song and misic just stopped. I've tried to replay it but it didn't work. Also I've tried to play movie(avi) but it also failed. Just a minutes ago I downloaded codec and installed it. But guess what, same problem. Just one more thing:...
Sound & Audio
can't play mpg file with win 7 x86
hi everyone :) i have 2 unit.. 1 laptop acer aspire with Windows 7 x86 and a desktop with Windows 7 x64... the video played very well with desktop while laptop failed... the file is in .mpg and size is not more that 700... i tried to play a file with a small size not more that 50mb and it played...
Music, Pictures & Video
Can't play mp4 file using MPC-HC
Recently I've downloaded some mp4 files but strangely some of them can't be played using media player classic home cinema. I have some video which are in mp4 files but only 2 of them can't be play. I can play them and there's audio, but there's no video and I've tried using my brother's laptop with...
Music, Pictures & Video
file wont play!
ok this mp3 file wont play in wmp any longer, it used to!, it isnt corrupt as it plays fine in xion and vlc , i checked the web info but it says the 1d3 tags may be an issue cant see why its a prob as it played before ,any ideas
Music, Pictures & Video
Play an .AVI File on a DVD Player
I have a 1gb .avi File that I'd like to be able to play on a DVD Player or an Xbox. Is there a program (paid or free) that'll assist me? I looked online for tutorials but they were confusing
Music, Pictures & Video
How do I play this file?
It was made using my PVR how can I play it using like windows media player, or whatever...
Music, Pictures & Video


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App