i didn't send anything special other than the usual report windows 7 sends when experiencing a difficulty. i understand that they get bombarded with emails and other messages; i woun't expect my one message about my peticular problem to get a lot of attention. had i saw several complaints on the web and in forums; i would have been more 'vocal'.
and i neglected to state that one of the first suspicions i had was my codecs not right and un-installed the shark's WCP 4 Windows 7. when i had a simular problem in vista, the DRM delete helped but, not this time.
thanks for your inquiries and suggestions.
well i still have the problem. what had fooled me is that i had WMP sidebar gadget running which keeps a WMP 12 32 bit in the background hence, why i thought it loaded quickly. so, back to the beginning; here is the error report in the log:
Faulting application name: wmplayer.exe, version: 12.0.7000.7000, time stamp: 0x4943335d
Faulting module name: KERNELBASE.dll, version: 6.1.7000.0, time stamp: 0x49434801
Exception code: 0xc06d007e
Fault offset: 0x000000000000ab7d
Faulting process id: 0x7d8
Faulting application start time: 0x01c98e7de71ec378
Faulting application path: C:\Program Files\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 2ca91998-fa71-11dd-82b7-001fbc036488