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Windows 7: Can't update guide

22 Nov 2009   #1

win7
 
 
Can't update guide

I can not get the guide to update. I've disabled my virus program thinking that was stopping it but it still won't download. I used restore one time and that worked but after I did a windows update the guide stopped working.
Bob

My System SpecsSystem Spec
.

22 Nov 2009   #2

 

Settings>General>Windows Media Center Setup>Run Setup Again

rerun MC Setup and give the Guide long enough to update which may take some time on a slower connection...in doing so it is important to make sure you choose the correct region and location, and follow all prompts related to the Guide and Updates for WMC.
My System SpecsSystem Spec
22 Nov 2009   #3

win7
 
 

Well I rerun setup and made sure I had the right zip code etc. I'm running on cable and still can not get it to update the guide. I do get a message of " right click on Windows Media Center systen tray Icon and look at the download history"
Bob
My System SpecsSystem Spec
.


22 Nov 2009   #4

 

Please provide a screenshot of that.
My System SpecsSystem Spec
23 Nov 2009   #5

win7
 
 

I don't know how to do a screen shot. Also not sure what its to show.

It tells me to right click on system tray icon and veiw the update log. I can't find that either. I guess I don't know what the system tray is. I feel pretty dumb this morning. Bob
My System SpecsSystem Spec
23 Nov 2009   #6

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Hi Bob, welcome to the Seven Forums.

To make a screenshot: Screenshot with Paint

To post a screenshot: http://www.sevenforums.com/tutorials...en-forums.html

Kari
My System SpecsSystem Spec
26 Jan 2010   #7

win7
 
 

I reinstalled Windows 7 and was able to update the download guide for a couple of weeks and now its stopped downloading. I'm guessing its something to do with updateing win 7. I hate to keep reinstalling Windows 7.
Bob
My System SpecsSystem Spec
27 Jan 2010   #8

 

whipple, please attempt the suggested advise and also it is not necessary to post the same issue in multiple threads:
Media Center update log
My System SpecsSystem Spec
28 Jan 2010   #9

win7
 
 

When I did a restore to an earlier setting it worked but now I think after the computer updated its won't download the guide. I did not mean to post in different threads.
Bob
My System SpecsSystem Spec
29 Jan 2010   #10

 

Whipple,

I cannot provide any further troubleshoting steps without additional info as we have requested.
My System SpecsSystem Spec
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 Can't update guide




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