Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Media Centre Error Message - Video

02 Dec 2009   #1

Windows 7
Media Centre Error Message - Video

Hi all,

Can anyone explain what I need to do with this error message in order to be able to use Media Centre for live TV.

"Files needed to display video are not installed or are not working correctly. Restart windows media centre or restart the computer".

I have an analog cable plugged into my new TV card (Its an older PC, Dell Dimension 3100) and I can see the TV channels using Win TV 7 that came with the card.

Windows Media wont even play its own sample video without giving me the above error message.

I'm a bit clueless as to what to do. Hope you can help.
Thanks a lot

My System SpecsSystem Spec

05 Dec 2009   #2

Win 7

I have a very similar issue:

I can record HDTV fine, however when I try to play it back I get the "Files needed to display video are not installed or are not working correctly. Restart windows media center or restart the computer" message as well.

The files play back fine in WMP.

I fixed this once by returning to a restore point. Thing is, the ONLY changes to the system since that restore point are Windows Updates. I think I'm about ready to restore again then turn off windows updates and see if it stays in working order for more than 2 weeks.
My System SpecsSystem Spec
05 Dec 2009   #3

Windows 7 x64 RTM Retail

I was getting crashes doing certain functions in WMC under Windows 7 x64. To fix my crashes, and hopefully it will fix you up too, is to go to 'Programs and Features' and Turn Off WMC and reboot. When back in Windows do a search for all folders with the name ehome and delete them all (better yet move them someplace else). Then turn on WMC in P&F and reboot for good measure even though I don't think it is necessary.

I would backup any personal WMC stuff you have before trying this as they might get deleted either by turning off WMC or deleting the ehome folders. It's probable that some of them contain your 'stuff' and might be OK to leave. My guess is that deleting Windows\ehome\ is probably all you need to do.
My System SpecsSystem Spec


 Media Centre Error Message - Video

Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:49 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33