Error Playing MKV on XBOX 360

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  1. Posts : 22
    Windows 7
       #1

    Error Playing MKV on XBOX 360


    For some reason, I am no longer able to play MKV files through WMC on my 360.

    The error message it's giving me is:

    Cannot play Video,

    The file type is not recognized and cannot be played. Either the correct codec (a file that compresses/decompresses audio or video) is not installed or the file is corrupt.

    It used to play fine when I had installed K-lite codec pack as well as Divx direct show filters.

    However, I had bad ram and had to re-install Windows 7 and since then, playing MKV movies on my 360 through WMC does not work!

    Any suggestions?

    I've un-installed all the codec packs like Divx and k-lite... still not working...

    Thanks,

    Jay
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    You need to get them to play on the pc first
    You will need to reinstall codecs if you have removed them all

    Check here Matroska Media Container - Homepage | Matroska for more info on mkv & similar

    Post back if you get stuck, sure we can get this sorted for you
      My Computer


  3. Posts : 22
    Windows 7
    Thread Starter
       #3

    Thanks for the info!

    I re-installed a windows 7 codec pack with all the goodies and it's working now!

    You were correct in that they would not play on my computer until I re-installed the codecs...

    Something must have gotten messed up somewhere...

    Thanks,

    Jay
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    Glad to hear you got it sorted

    Merry Xmas
      My Computer


  5. Posts : 22
    Windows 7
    Thread Starter
       #5

    Actually, problem not totally fixed. I can play some MKV videos, but not all.

    There are some that will play for all of 30 seconds then freezes. If left, it will skip along and play 1-2 min, then freeze again.

    I can't seem to play A Christmas Carol (which has subtitles on the master file... as in not a seperate file).

    I have another movie, The Proposal, which is a MKV file and I can't play it at all... Gives me a video error message....

    All of these videos play fine, with no errors on my computer....
      My Computer


  6. Posts : 302
    Windows 8 64bit Professional
       #6

    jaymac10 said:
    Actually, problem not totally fixed. I can play some MKV videos, but not all.

    There are some that will play for all of 30 seconds then freezes. If left, it will skip along and play 1-2 min, then freeze again.

    I can't seem to play A Christmas Carol (which has subtitles on the master file... as in not a seperate file).

    I have another movie, The Proposal, which is a MKV file and I can't play it at all... Gives me a video error message....

    All of these videos play fine, with no errors on my computer....
    I have similar issues, but with most of files do that. I suggest installing CCCP, and keeping your Windows 7 codecs installed. Also, are you running a 64bit or 32bit OS?

    I'm running a 64bit, and I have a hell of a time getting videos to work.
      My Computer


  7. Posts : 22
    Windows 7
    Thread Starter
       #7

    Thanks for the info! I'm glad (well not really) that I'm not the only one with problems...

    I'm running W7 Pro 64bit.

    I'll check out CCCP and see if that helps!

    Cheers,

    Jay


    Dreadstar said:
    jaymac10 said:
    Actually, problem not totally fixed. I can play some MKV videos, but not all.

    There are some that will play for all of 30 seconds then freezes. If left, it will skip along and play 1-2 min, then freeze again.

    I can't seem to play A Christmas Carol (which has subtitles on the master file... as in not a seperate file).

    I have another movie, The Proposal, which is a MKV file and I can't play it at all... Gives me a video error message....

    All of these videos play fine, with no errors on my computer....
    I have similar issues, but with most of files do that. I suggest installing CCCP, and keeping your Windows 7 codecs installed. Also, are you running a 64bit or 32bit OS?

    I'm running a 64bit, and I have a hell of a time getting videos to work.
      My Computer


  8. Posts : 302
    Windows 8 64bit Professional
       #8

    jaymac10 said:
    Thanks for the info! I'm glad (well not really) that I'm not the only one with problems...

    I'm running W7 Pro 64bit.

    I'll check out CCCP and see if that helps!

    Cheers,

    Jay


    Dreadstar said:
    jaymac10 said:
    Actually, problem not totally fixed. I can play some MKV videos, but not all.

    There are some that will play for all of 30 seconds then freezes. If left, it will skip along and play 1-2 min, then freeze again.

    I can't seem to play A Christmas Carol (which has subtitles on the master file... as in not a seperate file).

    I have another movie, The Proposal, which is a MKV file and I can't play it at all... Gives me a video error message....

    All of these videos play fine, with no errors on my computer....
    I have similar issues, but with most of files do that. I suggest installing CCCP, and keeping your Windows 7 codecs installed. Also, are you running a 64bit or 32bit OS?

    I'm running a 64bit, and I have a hell of a time getting videos to work.
    I just did a fresh format, I'm going to install the CCCP codecs, and see if the MKV files are playable with no issues. IF there aren't any issues, I'm going to make a restore point, but first, I'm going to install my necessary applications, i.e. Visual Studio, Adobe CS4 Master collection, 3D Studio Max, etc..

    I'll write up some information on things I've encountered to help others, if I find a solution.
      My Computer


  9. Posts : 22
    Windows 7
    Thread Starter
       #9

    Dreadstar said:
    I just did a fresh format, I'm going to install the CCCP codecs, and see if the MKV files are playable with no issues. IF there aren't any issues, I'm going to make a restore point, but first, I'm going to install my necessary applications, i.e. Visual Studio, Adobe CS4 Master collection, 3D Studio Max, etc..

    I'll write up some information on things I've encountered to help others, if I find a solution.
    I uninstalled all of my codecs, re-installed just CCCP and DivX (MKV codec for Windows 7), no change in playability...

    Jay
      My Computer


  10. Posts : 302
    Windows 8 64bit Professional
       #10

    jaymac10 said:
    Dreadstar said:
    I just did a fresh format, I'm going to install the CCCP codecs, and see if the MKV files are playable with no issues. IF there aren't any issues, I'm going to make a restore point, but first, I'm going to install my necessary applications, i.e. Visual Studio, Adobe CS4 Master collection, 3D Studio Max, etc..

    I'll write up some information on things I've encountered to help others, if I find a solution.
    I uninstalled all of my codecs, re-installed just CCCP and DivX (MKV codec for Windows 7), no change in playability...

    Jay
    Fyi, don't use DivX. That program is a failure. I use VLC, & WMP. Foobar2000 for music, VLC/WMP for Movies/Shows. Don't use DivX and CCCP at the same time. They'll conflict.
      My Computer


 
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