this problem is of friend's of mine. he has windows 7 on a new laptop. yesterday, he received a media file from a friend and after opening it, all his desktop and start-menu icons turned into media player. he can't open his files because media player starts to work.
we tried to uninstall but then his desktop and start menu are just blank. he can't access system restore and safe mode doesn't help.
how can he fix it without reinstalling his windows? any ideas?
thanks for help.