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Windows 7: TV tuner not available


23 Jan 2010   #1

Windows 7
 
 
TV tuner not available

TV tuner was working 4 or 5 days ago (last time I used it). But tonight it says there is no tuner. I can't seem to find the devices to look at it (upgraded from XP a week ago to Win 7 so bear with me). How do I trouble shoot this?


My System SpecsSystem Spec
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23 Jan 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Welcome FoFa,
Is it listed inthe device manager?
It should be under Sound, Video and Game Controllers.
My System SpecsSystem Spec
23 Jan 2010   #3

Windows 7
 
 

Geesh, took forever to find device manager.
OK, under Sound, Video, game controllers, it has a ATI unified AVStream Driver, and a Realtek AC97 Audio listed.
I do know the TV tuner is an ATI card.
I did a "scan for device changes" and the ATI unified AVStream Driver disappeared.
My System SpecsSystem Spec
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23 Jan 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Right click on ATI card ,Choose Update Driver Software.
Then Search Automatically.
See if that gets it fixed.
My System SpecsSystem Spec
23 Jan 2010   #5

Windows 7
 
 

OK, weird. Could not find the TV card in the device list.
Figured I would come back to it later. Had to install some software, that required a restart.
Once restarted, TV tuner was working again.

I appreciate the assistance here. Thanks.
My System SpecsSystem Spec
23 Jan 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

You're Welcome, Glad to hear it's working again.
My System SpecsSystem Spec
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 TV tuner not available




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