I'd tried the first option but got error "The module shmedia.dll failed to load..."
But the second option worked. Although I didn't attempt to uninstall any currently existing codecs (it appears I have 99 existing codecs installed and I have no idea what is what) I went ahead and installed K-Lite 64 bit 3.7.0, rebooted, and the thumbnails display perfectly now.
Thanks Harvey. Rep+1