Office 2010 Woes

authorandrew

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Just installed Office 2010 Professional Academic and the software looks pretty great, except for this one annoyance. Any time I close either Word or Excel, it will close and then three seconds later display an error that says, "Word (or Excel, as the case may be) has stopped working..." I click cancel and it says, "Word (or excel) is trying to recover your document." Then I click cancel on that dialog and it quits.

This happens almost every time I close the program...I'd love to fix it, but it is mainly an annoyance. I followed a regedit change online to fix Word's problem, but couldn't find anything for Excel. The Word fix seems to work, until I open Excel, in which case the word problem starts again. So the root seems to be in Excel. Is there a fix?

AA
 

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Repair Installation

If you run installtaion again from file or disk you will have option to repair installation, try this for begining...:)
 

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Hey mindinka. I will try re-installing the software this afternoon. The only reason I hadn't yet is because I had seen online that this registry fix would fix the problem, and that users generally reported no success with a reinstall. After I try that I will get back to y'all, though.

AA
 

My Computer My Computer

At a glance

Windows 7 Home Basic 32-bitIntel U4100 @1.30 GHz, 2 Cores4.00 GB, 2.90 GB usableMobile Intel 4 Series Express Chipset Family
Computer Manufacturer/Model Number
HP dm3 tu-1003
OS
Windows 7 Home Basic 32-bit
CPU
Intel U4100 @1.30 GHz, 2 Cores
Memory
4.00 GB, 2.90 GB usable
Graphics Card(s)
Mobile Intel 4 Series Express Chipset Family
Sound Card
IDT Hi-Def CODEC
Monitor(s) Displays
Laptop
Screen Resolution
1366x768 @13.3 inches
Hard Drives
320 gb (286.08 GB real) Hitachi
Internet Speed
not sure ~150 kb/s download speed
I did not mean to reinstall, but to repair installation, that would be the first step, and then treinstall. Thx
 

My Computer My Computer

At a glance

windows 7 Pro x64AMD Phenom II X4 955 Deneb 45nm Technology8.0GB Dual-Channel DDR2 @ 401MHz (5-5-5-18)ATI Radeon HD 4800 Series (ATI
Computer Manufacturer/Model Number
XGS PII Dragon "Asus"
OS
windows 7 Pro x64
CPU
AMD Phenom II X4 955 Deneb 45nm Technology
Motherboard
ASUSTeK Computer INC. M4A78 PRO (AM2)
Memory
8.0GB Dual-Channel DDR2 @ 401MHz (5-5-5-18)
Graphics Card(s)
ATI Radeon HD 4800 Series (ATI
Sound Card
VIA High Definition Audio
Monitor(s) Displays
DELL 1908FP @ 1280x1024
Screen Resolution
1280x1024
Hard Drives
977GB SAMSUNG SAMSUNG HD103SI ATA Device (IDE)
Keyboard
HID Keyboard Device
Mouse
HID-compliant mouse
Internet Speed
2 Mb/s so far...
That seems to have fixed it! :) Thanks! I repaired from the disk and that worked. But then, I've only used it for ten minutes since, so I'll let you know if the problem comes up again.

AA
 

My Computer My Computer

At a glance

Windows 7 Home Basic 32-bitIntel U4100 @1.30 GHz, 2 Cores4.00 GB, 2.90 GB usableMobile Intel 4 Series Express Chipset Family
Computer Manufacturer/Model Number
HP dm3 tu-1003
OS
Windows 7 Home Basic 32-bit
CPU
Intel U4100 @1.30 GHz, 2 Cores
Memory
4.00 GB, 2.90 GB usable
Graphics Card(s)
Mobile Intel 4 Series Express Chipset Family
Sound Card
IDT Hi-Def CODEC
Monitor(s) Displays
Laptop
Screen Resolution
1366x768 @13.3 inches
Hard Drives
320 gb (286.08 GB real) Hitachi
Internet Speed
not sure ~150 kb/s download speed
Sure, hopefuly it would stay that way! :D
 

My Computer My Computer

At a glance

windows 7 Pro x64AMD Phenom II X4 955 Deneb 45nm Technology8.0GB Dual-Channel DDR2 @ 401MHz (5-5-5-18)ATI Radeon HD 4800 Series (ATI
Computer Manufacturer/Model Number
XGS PII Dragon "Asus"
OS
windows 7 Pro x64
CPU
AMD Phenom II X4 955 Deneb 45nm Technology
Motherboard
ASUSTeK Computer INC. M4A78 PRO (AM2)
Memory
8.0GB Dual-Channel DDR2 @ 401MHz (5-5-5-18)
Graphics Card(s)
ATI Radeon HD 4800 Series (ATI
Sound Card
VIA High Definition Audio
Monitor(s) Displays
DELL 1908FP @ 1280x1024
Screen Resolution
1280x1024
Hard Drives
977GB SAMSUNG SAMSUNG HD103SI ATA Device (IDE)
Keyboard
HID Keyboard Device
Mouse
HID-compliant mouse
Internet Speed
2 Mb/s so far...
Well, the problem is back but seems to be totally sporadic. What to do?

AA
 

My Computer My Computer

At a glance

Windows 7 Home Basic 32-bitIntel U4100 @1.30 GHz, 2 Cores4.00 GB, 2.90 GB usableMobile Intel 4 Series Express Chipset Family
Computer Manufacturer/Model Number
HP dm3 tu-1003
OS
Windows 7 Home Basic 32-bit
CPU
Intel U4100 @1.30 GHz, 2 Cores
Memory
4.00 GB, 2.90 GB usable
Graphics Card(s)
Mobile Intel 4 Series Express Chipset Family
Sound Card
IDT Hi-Def CODEC
Monitor(s) Displays
Laptop
Screen Resolution
1366x768 @13.3 inches
Hard Drives
320 gb (286.08 GB real) Hitachi
Internet Speed
not sure ~150 kb/s download speed
Set your default printer to " Microsoft XPS document Writer", but whenever you wnat to print choose the printer you usually use, it's temporary untill MIcrosoft realeses a patch or fix. I have searched Internet and found you are not the only one with such annoyance. As for me I am using Office 2007 Ultimate and never had such/any problems with it. Please try this step... and let's wait for big guys to sort out their product, hope it helps, cheers.
 
Last edited by a moderator:

My Computer My Computer

At a glance

windows 7 Pro x64AMD Phenom II X4 955 Deneb 45nm Technology8.0GB Dual-Channel DDR2 @ 401MHz (5-5-5-18)ATI Radeon HD 4800 Series (ATI
Computer Manufacturer/Model Number
XGS PII Dragon "Asus"
OS
windows 7 Pro x64
CPU
AMD Phenom II X4 955 Deneb 45nm Technology
Motherboard
ASUSTeK Computer INC. M4A78 PRO (AM2)
Memory
8.0GB Dual-Channel DDR2 @ 401MHz (5-5-5-18)
Graphics Card(s)
ATI Radeon HD 4800 Series (ATI
Sound Card
VIA High Definition Audio
Monitor(s) Displays
DELL 1908FP @ 1280x1024
Screen Resolution
1280x1024
Hard Drives
977GB SAMSUNG SAMSUNG HD103SI ATA Device (IDE)
Keyboard
HID Keyboard Device
Mouse
HID-compliant mouse
Internet Speed
2 Mb/s so far...
Well, after I did that and then opened/closed both Word/Excel once it doesn't seem to have come up. But it was sporadic, so we'll see if MS fixes this. By the way, my brother's copy of Office 97 did the same thing on his windows computer, so maybe it's more of a Windows problem then Office. We'll see what Big Ballmer releases for us. :)

AA
 

My Computer My Computer

At a glance

Windows 7 Home Basic 32-bitIntel U4100 @1.30 GHz, 2 Cores4.00 GB, 2.90 GB usableMobile Intel 4 Series Express Chipset Family
Computer Manufacturer/Model Number
HP dm3 tu-1003
OS
Windows 7 Home Basic 32-bit
CPU
Intel U4100 @1.30 GHz, 2 Cores
Memory
4.00 GB, 2.90 GB usable
Graphics Card(s)
Mobile Intel 4 Series Express Chipset Family
Sound Card
IDT Hi-Def CODEC
Monitor(s) Displays
Laptop
Screen Resolution
1366x768 @13.3 inches
Hard Drives
320 gb (286.08 GB real) Hitachi
Internet Speed
not sure ~150 kb/s download speed
I have the same annoyance and have had it since installing the final version of MSO 2010 in June. I have not tried (and prefer not to try) any interim fixes because I am very careful about breaking something else. All else is working just fine and this is just an annoyance--not a real "problem"
 

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Windows 7 x64 UltimateIntel(R) Core(TM) CPU975 @3.33GHz12280MbGeForce GT220
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HP Pavilion Elite e9280t
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Windows 7 x64 Ultimate
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Intel(R) Core(TM) CPU975 @3.33GHz
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Pegatron Truckee 1.04E01
Memory
12280Mb
Graphics Card(s)
GeForce GT220
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NVidia High-Definition Audio & Creative X-Fi AudioProc (WDM)
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Samsung SyncMaster 245BPlus (Digital)
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Seagate SATA 1000.2Gb
Seagate SATA 1000.2Gb
PSU
???
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Black
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Intel Core 46C.
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