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Windows 7: Office 2010 Woes

17 Aug 2010   #1
authorandrew

Windows 7 Home Basic 32-bit
 
 
Office 2010 Woes

Just installed Office 2010 Professional Academic and the software looks pretty great, except for this one annoyance. Any time I close either Word or Excel, it will close and then three seconds later display an error that says, "Word (or Excel, as the case may be) has stopped working..." I click cancel and it says, "Word (or excel) is trying to recover your document." Then I click cancel on that dialog and it quits.

This happens almost every time I close the program...I'd love to fix it, but it is mainly an annoyance. I followed a regedit change online to fix Word's problem, but couldn't find anything for Excel. The Word fix seems to work, until I open Excel, in which case the word problem starts again. So the root seems to be in Excel. Is there a fix?

AA


My System SpecsSystem Spec
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17 Aug 2010   #2
mindinka

windows 7 Pro x64
 
 
Repair Installation

If you run installtaion again from file or disk you will have option to repair installation, try this for begining...
My System SpecsSystem Spec
18 Aug 2010   #3
authorandrew

Windows 7 Home Basic 32-bit
 
 

Hey mindinka. I will try re-installing the software this afternoon. The only reason I hadn't yet is because I had seen online that this registry fix would fix the problem, and that users generally reported no success with a reinstall. After I try that I will get back to y'all, though.

AA
My System SpecsSystem Spec
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19 Aug 2010   #4
mindinka

windows 7 Pro x64
 
 

I did not mean to reinstall, but to repair installation, that would be the first step, and then treinstall. Thx
My System SpecsSystem Spec
19 Aug 2010   #5
authorandrew

Windows 7 Home Basic 32-bit
 
 

That seems to have fixed it! Thanks! I repaired from the disk and that worked. But then, I've only used it for ten minutes since, so I'll let you know if the problem comes up again.

AA
My System SpecsSystem Spec
20 Aug 2010   #6
mindinka

windows 7 Pro x64
 
 

Sure, hopefuly it would stay that way!
My System SpecsSystem Spec
24 Aug 2010   #7
authorandrew

Windows 7 Home Basic 32-bit
 
 

Well, the problem is back but seems to be totally sporadic. What to do?

AA
My System SpecsSystem Spec
25 Aug 2010   #8
mindinka

windows 7 Pro x64
 
 

Set your default printer to " Microsoft XPS document Writer", but whenever you wnat to print choose the printer you usually use, it's temporary untill MIcrosoft realeses a patch or fix. I have searched Internet and found you are not the only one with such annoyance. As for me I am using Office 2007 Ultimate and never had such/any problems with it. Please try this step... and let's wait for big guys to sort out their product, hope it helps, cheers.
My System SpecsSystem Spec
26 Aug 2010   #9
authorandrew

Windows 7 Home Basic 32-bit
 
 

Well, after I did that and then opened/closed both Word/Excel once it doesn't seem to have come up. But it was sporadic, so we'll see if MS fixes this. By the way, my brother's copy of Office 97 did the same thing on his windows computer, so maybe it's more of a Windows problem then Office. We'll see what Big Ballmer releases for us.

AA
My System SpecsSystem Spec
26 Aug 2010   #10
LaModiste

Windows 7 x64 Ultimate
 
 

I have the same annoyance and have had it since installing the final version of MSO 2010 in June. I have not tried (and prefer not to try) any interim fixes because I am very careful about breaking something else. All else is working just fine and this is just an annoyance--not a real "problem"
My System SpecsSystem Spec
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 Office 2010 Woes




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