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Windows 7: Office 2010 will no install.

17 Aug 2010   #1
ZenixNet

Windows 7 Home Premium 64-bit
 
 
Office 2010 will no install.

I bought Office 2010 Home and Student and I can not get it to install on my Dell Studio Xps 8100. I got it to install on my laptop, but not my desktop. I have removed all I can of 2007 (Publisher will not uninstall) and I have left the installation run for many many hours. I have tried installing in a clean boot as well. Any suggestions?


My System SpecsSystem Spec
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17 Aug 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

What error message are you getting?
My System SpecsSystem Spec
17 Aug 2010   #3
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
What error message are you getting?
Im not getting any error message, it just hangs for hours at either 50% or 100%.
My System SpecsSystem Spec
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17 Aug 2010   #4
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Is this a 64-bit install on a 32-bit OS?
Also, disable virus scanner.
How far do you get in the install process?
My System SpecsSystem Spec
17 Aug 2010   #5
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
Is this a 64-bit install on a 32-bit OS?
Also, disable virus scanner.
It's a 64-Bit OS. I have also disabled my anti virus - no difference.
My System SpecsSystem Spec
17 Aug 2010   #6
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
How far do you get in the install process?
I just said it hangs at 50% or 100%.
My System SpecsSystem Spec
17 Aug 2010   #7
Tews

64-bit Windows 8.1 Pro
 
 

Try completely uninstalling Office with this tool ... Office Uninstaller ... then run the setup file as administrator ... this should resolve your installation problem ...
My System SpecsSystem Spec
17 Aug 2010   #8
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Go to: How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?
and select the cleanup utility for Office 2007.
Then retry 2010 install.
My System SpecsSystem Spec
17 Aug 2010   #9
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Tews View Post
Try completely uninstalling Office with this tool ... Office Uninstaller ... then run the setup file as administrator ... this should resolve your installation problem ...
I just ran that program, got a run time error than Windows told me to run it as an administrator so I did and them it finished successfully. I'm putting in the 2010 disc now.
My System SpecsSystem Spec
17 Aug 2010   #10
ZenixNet

Windows 7 Home Premium 64-bit
 
 

It's been hanging at 50% for a wile now, is this normal?
My System SpecsSystem Spec
Reply

 Office 2010 will no install.




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