Office 2010 will no install.

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  1. Posts : 331
    Windows 7 Home Premium 64-bit
       #1

    Office 2010 will no install.


    I bought Office 2010 Home and Student and I can not get it to install on my Dell Studio Xps 8100. I got it to install on my laptop, but not my desktop. I have removed all I can of 2007 (Publisher will not uninstall) and I have left the installation run for many many hours. I have tried installing in a clean boot as well. Any suggestions?
      My Computer


  2. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #2

    What error message are you getting?
      My Computer


  3. Posts : 331
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Lemur said:
    What error message are you getting?
    Im not getting any error message, it just hangs for hours at either 50% or 100%.
      My Computer


  4. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #4

    Is this a 64-bit install on a 32-bit OS?
    Also, disable virus scanner.
    How far do you get in the install process?
      My Computer


  5. Posts : 331
    Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    Lemur said:
    Is this a 64-bit install on a 32-bit OS?
    Also, disable virus scanner.
    It's a 64-Bit OS. I have also disabled my anti virus - no difference.
      My Computer


  6. Posts : 331
    Windows 7 Home Premium 64-bit
    Thread Starter
       #6

    Lemur said:
    How far do you get in the install process?
    I just said it hangs at 50% or 100%.
      My Computer


  7. Posts : 11,840
    64-bit Windows 8.1 Pro
       #7

    Try completely uninstalling Office with this tool ... Office Uninstaller ... then run the setup file as administrator ... this should resolve your installation problem ...
      My Computer


  8. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #8

    Go to: How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?
    and select the cleanup utility for Office 2007.
    Then retry 2010 install.
      My Computer


  9. Posts : 331
    Windows 7 Home Premium 64-bit
    Thread Starter
       #9

    Tews said:
    Try completely uninstalling Office with this tool ... Office Uninstaller ... then run the setup file as administrator ... this should resolve your installation problem ...
    I just ran that program, got a run time error than Windows told me to run it as an administrator so I did and them it finished successfully. I'm putting in the 2010 disc now.
      My Computer


  10. Posts : 331
    Windows 7 Home Premium 64-bit
    Thread Starter
       #10

    It's been hanging at 50% for a wile now, is this normal?
      My Computer


 
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