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Windows 7: Strange Onenote 2010 behavior

06 Sep 2010   #1

Windows 7 64
Strange Onenote 2010 behavior

I installed Office 2010 on my Windows 7 64 system recently. Strangely I cannot get Onenote to work. This is what happens when I try to run it:

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I'm running my Windows 7 with aero enabled, no glass. Googled around a bit for an answer but what I found only applies to Server 2008. Any ideas?

Btw I have tried removing and reinstalling Onenote, same result.

My System SpecsSystem Spec

06 Sep 2010   #2

Windows 8.1 Pro RTM x64

Strange. It runs fine on my system.

Strange Onenote 2010 behavior-capture3.png

You could try re-running your WEI to see if that helps. I've had a look and Desktop Experience does not feature in Windows features.

Strange Onenote 2010 behavior-capture.png Strange Onenote 2010 behavior-capture1.png Strange Onenote 2010 behavior-capture2.png

My System SpecsSystem Spec
06 Sep 2010   #3

Windows 7 64

Tried running WEI, no oddities there.
My System SpecsSystem Spec

06 Sep 2010   #4

Windows 8.1 Pro RTM x64

Hmm. I think we've been thrown by the incorrect information in the error message you received.

Open Computer and click on System Properties. Next, click on Advanced system settings and provide administrative credentials when prompted. On the Advanced tab, under Performance, click on Settings... and then click on the Visual Effects tab. Ensure that your settings match mine, and then click OK twice to close the dialogue panels. You may need to reboot for any changes to take effect.

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My System SpecsSystem Spec
06 Sep 2010   #5

Windows 7 64

Same result.
My System SpecsSystem Spec
06 Sep 2010   #6

Windows 8.1 Pro RTM x64

Do all your settings match what I have posted in my images in both of my previous posts?
My System SpecsSystem Spec
06 Sep 2010   #7

Windows 7 64

Yes, where windows features are concerned, at least the ones that could have anything remotely to do with Desktop experience (I mean, I've removed games but that shouldn't really matter).
My System SpecsSystem Spec
06 Sep 2010   #8

Win7 HP (x64)/Win7 Ultimate (x64)


Not sure if this helps - from Office Forum


You may install the Desktop Experience feature by these steps:
1. Click Start, then type Programs and Features in the Search box.
2. Click Programs and Features.
3. Select Turn Windows features on or off.
4. In Server Manager, expand Features Summary, and then click Add Features.
5. In the Add Features Wizard, select the Desktop Experience dialog box, and then click Next.
Note You may have to restart the computer after the Desktop Experience feature is installed. After you install the Desktop Experience feature, you can start OneNote 2010 successfully.

Best Regards,

Sally Tang



Scratch this post - just re-read the OP
My System SpecsSystem Spec
06 Sep 2010   #9

Windows 8.1 Pro RTM x64

See my post above Strange Onenote 2010 behavior where I posted the expanded contents of my Windows Features. There is NO mention of Desktop Experience, nor is there any mention of Server Manager. My OneNote 2010 runs successfully.
My System SpecsSystem Spec

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