How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?
This article was previously published under Q290301
Notice
This article may contain a link to the Windows Installer Cleanup utility (MSICUU2.exe). If you were directed to this article to solve a problem by using the Windows Installer Cleanup utility, please contact your software manufacturer for installation support on the product, or see the following Microsoft Knowledge Base article for steps to troubleshoot uninstallation issues with products that use Windows Installer:
2438651 How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer (
How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer )
Notice
This article previously contained a link to the Windows Installer Cleanup utility (MSICUU2.exe). If you were directed to this article to solve a problem installing a product other than Microsoft Office, please contact your software manufacturer for installation support on the product. Or, see the following Microsoft Knowledge Base article for steps to troubleshoot uninstallation issues with products that use Windows Installer:
2438651 (
How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer ) How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer
While the Windows Installer Cleanup utility resolved some installation problems, it sometimes damaged other components installed on the computer. Because of this, the tool has been removed from the Microsoft Download Center. The Fix it Solutions in this article provide the ability to fully remove Office 2003, 2007 and 2010 suites without damaging other Windows components.
This article covers Office versions 2003, 2007 and 2010. Additionally, there is an article that covers steps to manually remove Office 2007.For more information, click the following article number to view the article in the Microsoft Knowledge Base:
971179 How do I uninstall the 2007 Office suites if I cannot uninstall it by using the "Add or Remove Programs" feature?
On This Page SUMMARY Sometimes you cannot uninstall the existing 2003, 2007 or 2010 Microsoft Office...
Sometimes you cannot uninstall the existing 2003, 2007 or 2010 Microsoft Office suite on your computer by using the
Add or Remove Programs feature in Control Panel of Windows XP or the
Programs and Features feature in Control Panel of Windows Vista if one of the following conditions is true:
- The installation process did not complete when you tried to install a new program. Therefore, you are left with a partially installed program. When you try to install the program again, you are unsuccessful.
- A previously installed program cannot be removed because the installation files are corrupted.
- If you had problems installing Office 2010 from a previous attempt.