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Windows 7: Docx

13 Sep 2010   #1

Windows 7
 
 
Docx

When I save some of my documents, they save with the suffix .docx. Then when I send them to people, no one can open them. What's happening?
michelec

My System SpecsSystem Spec
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13 Sep 2010   #2

Windows 7 Ultimate x64
 
 

docx is the new format that office 2007/2010 uses for doc files. Essentially they are compressed xml files.

If your friends don't have these versions of office, they won't be able to open the files. I'd just suggest changing your default file format to .doc and then you won't have issues with people who have older versions of MS office.
My System SpecsSystem Spec
13 Sep 2010   #3

Windows 8.1 Pro (x64)
 
 

Have the others you are sending to install: Download details: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats

Or use one of the viewers.
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13 Sep 2010   #4
Microsoft MVP

Vista and now 7 in 32 and 64 bit.
 
 

Perhaps you are not aware, but , if you are having serious problems from the recipients, you can also open the file again and resave them as .doc file and send again?
My System SpecsSystem Spec
14 Sep 2010   #5

 
 

Expanding on what davehc states you can re-save the file as an office 97-2003 document

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OS


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14 Sep 2010   #6

Windows 7 Ultimate x64 SP1
 
 

My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:


Attached Images
 
My System SpecsSystem Spec
14 Sep 2010   #7

Windows 7 Ultimate x64 and Home Premium x64
 
 

Quote   Quote: Originally Posted by DeaconFrost View Post
My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:
Actually, most users are too dense to really take the time to pay attention to the fact that not everyone is using Office 2007/2010. They just go with the 'save' and send. This happened to previous versions of Office as well.
My System SpecsSystem Spec
14 Sep 2010   #8

Windows 7 Home Premium (64 bit)
 
 

Quote   Quote: Originally Posted by DeaconFrost View Post
My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:
And some companies have such a strangle hold on workstations and aversion to change that they don't even apply the update to allow Office 2003 to read newer documents.
My System SpecsSystem Spec
14 Sep 2010   #9

Windows 7 Ultimate x64 and Home Premium x64
 
 

Quote   Quote: Originally Posted by Little Darwin View Post
Quote   Quote: Originally Posted by DeaconFrost View Post
My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:
And some companies have such a strangle hold on workstations and aversion to change that they don't even apply the update to allow Office 2003 to read newer documents.
Well, that is because IT policy is to prevent the users from being a danger to themselves, which sometimes doesn't work out that way anyways.
My System SpecsSystem Spec
14 Sep 2010   #10

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Little Darwin View Post
And some companies have such a strangle hold on workstations and aversion to change that they don't even apply the update to allow Office 2003 to read newer documents.
Then the entire IT staff for those companies, or at least those making decisions, should be let go. The add-in should have been tested and rolled out quite some time ago.
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