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Windows 7: Outlook 2010 new mail sound


18 Oct 2010   #1

Win 7 Pro 64 bit
 
 
Outlook 2010 new mail sound

I cannot get the new mail notification to work with Outlook 2010(Windows 7 x64); it plays when I test it, but that is it. Startup/shutdown sounds play ok. Come to think of it, not sure if the icon changes in the taskbar - need to watch for that. Any ideas? Thanks.


My System SpecsSystem Spec
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18 Oct 2010   #2

Windows 7 Ultimate x64 SP1
 
 

Hi, Dirtnapper!

I'm sure you have already checked these items so I'm presenting them as a reminder only:
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Name:  ScreenShot00058.jpg
Views: 6410
Size:  30.9 KB


My System SpecsSystem Spec
18 Oct 2010   #3

Win 7 Pro 64 bit
 
 

Thanks, I went through that. I also get the icon change when mail arrives, just to sound notification.
My System SpecsSystem Spec
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18 Oct 2010   #4

Windows 7 Ultimate x64 SP1
 
 

I know I'm stating the obvious once again, but, are your speakers on?

Also, right click on the desktop and choose "Personalize":
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Then click on "sounds" in the lower right of the window:
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Size:  5.3 KB

And check your setting for "New mail notification":
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Size:  119.3 KB

Are you using a customized theme?


My System SpecsSystem Spec
19 Oct 2010   #5

Win 7 Pro 64 bit
 
 

I have checked everything...no sound for email notification playing.
My System SpecsSystem Spec
22 Jun 2011   #6

Windows 7 64 bits Pro SP1
 
 

I have exactly the same problem with Windows 7 64 bits SP1, outlook 2010 - no sound at all on incoming messages. I am interfacing Outlook to 2 mail accounts using IMAP protocol. Is Microsoft going to give us a workaround for this?
My System SpecsSystem Spec
22 Jun 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

No workaround required - sound works perfectly for me (Outlook2010 Windows 7 Ultimate x64 SP1)

See attached image which may help

Regards,
Golden


Attached Thumbnails
Outlook 2010  new mail sound-capture.png  
My System SpecsSystem Spec
22 Jun 2011   #8

Windows 7 64 bits Pro SP1
 
 

it does not help - it was already configured as such:
My System SpecsSystem Spec
22 Jun 2011   #9

Windows 7 64 bits Pro SP1
 
 

(and i have checked Outlook 2010 mail settings, my sound is active (icon on at the bottom of the desktop), and I have also checked the mail arrived sound in the control panel)(besides, the sound "mail arrived" works well with thunderbird and windows live mail)...
My System SpecsSystem Spec
22 Jun 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

I don't know what else could be the issue......is it a recent installation? How about updates?
My System SpecsSystem Spec
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 Outlook 2010 new mail sound




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