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Windows 7: Outlook 2010 Access denied. Cannot open pst file.

02 Nov 2010   #1
JohnLa

Windows 7 Ultimate x86
 
 
Outlook 2010 Access denied. Cannot open pst file.

Hello everyone,

I wonder if anybody has the same issue as me.

My Office 2010 beta just expired, so I had to uninstall MS Office 2010 and reinstall the official release.

After the uninstall, I saved my pst file to a different location and cleaned the AppData directory of Outlook which contained the pst files and other files.

I installed Office 2010 and when I opened Outlook it missed the Outlook.pst file. So I put my old pst file back in the AppData dir.
But when I select the pst file to open, it throws the message (translated from dutch):

"Access is denied. You don't have permission to open C:\Users\..\..\..\..\Outlook.pst".

I checked the properties of the file. readonly was not selected and I changed the security permission for me to full control. (it was set to read & write)

But this had no effect.

I moved my Outlook.pst and let Outlook 2010 create a new Outlook.pst file. After that I noticed that all my emailaccounts where still in place, so I wonder where Outlook saved my accounts.

Now I wanted to import my Outlook_old.pst file, but I still get the message:
"Access is denied. You don't have permission to open C:\Users\..\..\..\..\Outlook.pst".

I really want my old mailbox back, so if any of you guys have an idea for me, I would be very grateful

Kind regards,

John

Ps. I did the backup & replace of my Outlook.pst file a bunch of times in Office 2003 and Office 2007 and never got this message.


My System SpecsSystem Spec
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02 Nov 2010   #2
ryo

 
 

hello..
use data file management to add your .pst file
if that's disable maybe some missing on it, where is the location that's you put the pst file?? is it in other HDD or external one?
My System SpecsSystem Spec
02 Nov 2010   #3
JohnLa

Windows 7 Ultimate x86
 
 

I put my old pst in the AppData\outlook dir on the HDD. (no external)
Data file management is function in Outlook 2010 or an extra tool?
My System SpecsSystem Spec
.

02 Nov 2010   #4
ryo

 
 

sorry i though outlook 2007,
if outlook 2010, select account setting then click data files and click add
Name:  outlook-2010-add-pst.png
Views: 742
Size:  17.7 KB


My System SpecsSystem Spec
02 Nov 2010   #5
JohnLa

Windows 7 Ultimate x86
 
 

I also already tried that but I get the same error. I wonder what kind of permission I need to get Outlook to open it.
My System SpecsSystem Spec
02 Nov 2010   #6
pip22

 

Try putting your saved PST file in your "Documents" folder and "importing" it from there into Outlook.
My System SpecsSystem Spec
02 Nov 2010   #7
ryo

 
 

Quote   Quote: Originally Posted by JohnLa View Post
I also already tried that but I get the same error. I wonder what kind of permission I need to get Outlook to open it.
can you take snapshot on what error is it?
My System SpecsSystem Spec
02 Nov 2011   #8
klw

windows 7 home premium
 
 

Hi. I am having the same problem. Was a resolution found for it?
My System SpecsSystem Spec
02 Nov 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

klw,
In future you are advised to start a new thread instead of joining onto an old one.

Read carefully through the link below.
I note in Post 5 that the problem appeared to be resolved.

Quote:
The things I did to make it work again:

- I made a new mail profile for Outlook in control panel.
- I copied the .pst file from my Outlook on a different computer. (which was not corrupted in the process of moving it)

and I could successfully import that .pst file.
Good luck & let us know how it goes.

Outlook 2010 Access Denied. Cannot open pst file‏ - Microsoft Answers

My System SpecsSystem Spec
11 Jun 2012   #10
smichael

Windows 7 Enterprise
 
 

Hi JMH, I don't read the same post in entry #5. I read:

"I also already tried that but I get the same error. I wonder what kind of permission I need to [COLOR=#3485bd !important][COLOR=#3485BD ! important]get [COLOR=#3485BD ! important]Outlook[/COLOR][/COLOR][/COLOR] to open it. "

Reading carefully, JohnLa was originally getting an error importing his PST file. He sounded like he was correctly importing the file, but it was not recognized. Yet all the answers seem to be 'how to import a PST file'. He was following the instructions and it didn't help.

I suspect KLW had the same problem, but won't be coming back to this site for help, nor to post if he fixed it
My System SpecsSystem Spec
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 Outlook 2010 Access denied. Cannot open pst file.




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