Clean install still not working correctly


  1. Volfan996
    Posts : 14
    Windows 7 Professional 64-bit
       New #1

    Clean install still not working correctly


    Just tried to reinstall office 10 and once again, I cannot get it to work correctly. Office starts up and seems to be running fine, but the moment that I click anything I get an error.


    Problem signature:
    Problem Event Name: AppHangXProcB1
    Application Name: WINWORD.EXE
    Application Version: 14.0.4762.1000
    Application Timestamp: 4bae25b7
    Hang Signature: 0a09
    Hang Type: 128
    Waiting on Application Name: spoolsv.exe:spoolss
    Waiting on Application Version: 0.0.0.0
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Hang Signature 1: 0a09284b02439dd6fcc01fb56d7bc43a
    Additional Hang Signature 2: 90c8
    Additional Hang Signature 3: 90c860732f9e27b9602af2f4e15157a8
    Additional Hang Signature 4: 0a09
    Additional Hang Signature 5: 0a09284b02439dd6fcc01fb56d7bc43a
    Additional Hang Signature 6: 90c8
    Additional Hang Signature 7: 90c860732f9e27b9602af2f4e15157a8
      My Computer
    Quote Quote

  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Go to search
    Type services
    in services make sure that spooler service is set to automatic

    I think that it may be named printer spooler
      My Computer
    Quote Quote

  4. Volfan996
    Posts : 14
    Windows 7 Professional 64-bit
    Thread Starter
       New #3

    It is set to automatic, problem persists.
      My Computer
    Quote Quote

  6. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #4

    You will need to run the Office uninstaller tool, then reinstall ...

    Office Uninstaller
      My Computer
    Quote Quote

 

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