Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Pictures showing red cross in Outlook 2010

23 Jan 2013   #11

Windows 7 Pro 32bit
IE "Work Offline"

Check to make sure Internet Explorer isn't marked as "Work Offline".

My System SpecsSystem Spec

16 Sep 2013   #12

Windows 7 Ultimate x64

(Because of the continual existance of this problem, I am cross-posting the solution that worked for me, 9/16/2013)

A year later and we're still dealing with embedded images in Outlook!
This problem is easily three years old!

In testing *my* problem, I was sending embedded images to myself. They were coming in with the red x and usual verbage.
After 13 1/2 hrs of constant trouble shooting, my problem centered on Outlook and sending jpg's. Other email clients worked (MS Mail Live). Other image types worked! The problem was independent of ISP.

[Here, I will spare you the details of the countless emails sent to myself and others, the clients used, the ISP's used, deleting Content.Outlook folder, deleting Content.Outlook folder, recreating Content.Outlook folder, shutting off antivirus software, uninstalling antivirus software, uninstalling Outlook, reinstalling Outlook, and lastly, THE NUMBER OF REBOOTS!]

Bottom line, I tracted my problem down to MIME type!

On my computer, WITH Outlook:
.bmp's were being sent fine. My computer showed a MIME type of: image/bmp.
.gif's were being sent fine. My computer showed a MIME type of: image/gif.
.jpg's were being stripped. My computer showed a MIME type of: <blank>

(Mind you, during all of this, all image formats worked perfectly with MS Mail Live!)

I edited the .jpg MIME type to: image/jpeg

Every email went through correctly with embedded jpg images.

I don't know if this is your "magic bullet" but it was mine, even though it cost me 13 1/2 hrs of painful research and trouble shooting!

Others, including Slipstick, focus on the Content.Outlook folder. It might be true that a full Content.Outlook folder will give you "red x's" but if it is not full, I do not believe that Content.Outlook as anything to do with embedded images. My understanding and observation is that Content.Outlook as more to do with attachments than it has do to with embedded images! If you have emptied the Content.Outlook folder and you still have "red x's", move on. The Content.Outlook folder was not your problem.
My System SpecsSystem Spec
02 Oct 2013   #13

win 7 x64

how/where did you actually make the changes?
My System SpecsSystem Spec

02 Oct 2013   #14

Windows 7 Ultimate x64

In XP it was easy to make the changes. I don't think you can make them directly in 7. Google the following program: FileTypesMan. I used this program to make the changes.

Go here:
My System SpecsSystem Spec

 Pictures showing red cross in Outlook 2010

Thread Tools

Similar help and support threads
Thread Forum
Outlook 2010 not showing free/busy
Recently migrated a user from MS 07 to 2010 and now he can't see free/busy when creating appointments. Only stuff I could find on google had stuff to do with exchange, but we don't use an exchange server. Any help is appreciated, thanks.
Microsoft Office
Download Pictures in Outlook 2010
I am unable to download pictures with my incoming mail. I have already set Trust Center to allow this, but with no success. What should I try next? I have Win 7 Ultimate and Office 2010 Pro.
Browsers & Mail
Issues with recurring meetings not showing on outlook 2010 calendar
I am a desktop support tech and one of my users is having a problem where they will accept an invitation to a recurring meeting and either the meeting will not appear on their calendar or the first meeting will show up as accepted and all the other meetings in the series will be shown as tentative....
Microsoft Office
Outlook 2010 Showing User's Name As Sender In Inbox For Most Mail
Hello, Here's the background info: We're on Exchange and we use the Lync tool. The user in question had her domain changed. I made the change in Lync as the change was already made in outlook. She then could not book online meetings and would get an error saying the user names in outlook...
Microsoft Office
appointments not showing up after created outlook 2010.
Hello. When I create a calendar event in outlook 2010 it does not show up in day/week/work week/month view, however it sometimes syncs with my hd2 and shows up as an appointment on the pocket pc screen. If I try to create another event over the same time period while using my desktop, it...
Microsoft Office
OUTLOOK 2010 PREVIEW showing date in the future?
We have a Dell laptop with a unique problem.. An email showed up today from a person in our company.. date was today, however, the preview pane date had a date in the far future.. All other persons that received this same email have had no problems. Any idea why this one laptop would future date in...
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:11.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App