Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Pictures showing red cross in Outlook 2010

09 Dec 2010   #1

Windows 7
Pictures showing red cross in Outlook 2010


One of user's when receiving a new email in Outlook 2010, only get's a red cross. But when he forward the email the pictures show any ideas what could be causing this and how to get pictures to show when he recieves the email orignally.

Connect to Exchange server and cache mode is selected.

My System SpecsSystem Spec
09 Dec 2010   #2

Windows 7 Ultimate x64 RTM + SP1

Hello Sebbie,

Is there an option at the top of the email called download pictures from internet?

If so, this is to stop stop large emails being downloaded and using bandwith and PC hard drive space and to stop files infected being downloaded.

Personally i would leave it so you have to download the pictures manually by clicking on that option.

If you really did want to download automatically and you fully trust your email setup to detect funny emails then check this tutorial out - Outlook 2010: Download Images Automatically | Microsoft Outlook | Tech-Recipes

Otherwise, as i said, leave that option alone and download manually for safety reasons.

My System SpecsSystem Spec
09 Dec 2010   #3
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit

Open Outlook. Tools open drop curtain until Options appears. It rolls down on mine at the very end edge. A pain. Then click Options.

Click Mail Format Tab. Message Format section at top of tab there is a selection curtain
Check the pic below.

Check the box I circled in yelllow only.
In the curtain select HTML.
Click Okay at the bottom.

I had to do this to mine. Rich text only showed text.

Hope that takes care of it.
My System SpecsSystem Spec

09 Dec 2010   #4

Windows 7

Right i have done this for both Outlook 2010 and outlook 2003 with no success any more ideas?
My System SpecsSystem Spec
09 Dec 2010   #5

Windows 8 Professional

you try turning off cache mode? It's possible outlook is not caching the images.
My System SpecsSystem Spec
09 Dec 2010   #6

Windows 7 Home Premium 64bit

The following link relates to Outlook 2007, but it may well provide the basis for a solution in Outlook 2010...

Block or unblock automatic picture downloads in e-mail messages - Outlook - Microsoft Office
My System SpecsSystem Spec
10 Dec 2010   #7

Windows 7

I have unticked that box also tried turning of caching and seems to made no difference.
My System SpecsSystem Spec
10 Dec 2010   #8

Windows 7 Home Premium 64bit

Did you try this?...

Unblock picture downloads for all messages

  1. On the Tools menu, click Trust Center, and then click Automatic Download.
  2. Clear the Don't download pictures automatically in HTML e-mail messages or RSS items check box.
My System SpecsSystem Spec
13 Dec 2010   #9

Windows 7

yes i have unticked that box.
My System SpecsSystem Spec
13 Dec 2010   #10

windows 7 32bit

have you tried running repair or even seeing if the problem replicates on outlook /safe?
My System SpecsSystem Spec

 Pictures showing red cross in Outlook 2010

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Download Pictures in Outlook 2010
I am unable to download pictures with my incoming mail. I have already set Trust Center to allow this, but with no success. What should I try next? I have Win 7 Ultimate and Office 2010 Pro.
Browsers & Mail
Outlook 2010 not showing free/busy
Recently migrated a user from MS 07 to 2010 and now he can't see free/busy when creating appointments. Only stuff I could find on google had stuff to do with exchange, but we don't use an exchange server. Any help is appreciated, thanks.
Microsoft Office
Issues with recurring meetings not showing on outlook 2010 calendar
I am a desktop support tech and one of my users is having a problem where they will accept an invitation to a recurring meeting and either the meeting will not appear on their calendar or the first meeting will show up as accepted and all the other meetings in the series will be shown as tentative....
Microsoft Office
Outlook 2010 Showing User's Name As Sender In Inbox For Most Mail
Hello, Here's the background info: We're on Exchange and we use the Lync tool. The user in question had her domain changed. I made the change in Lync as the change was already made in outlook. She then could not book online meetings and would get an error saying the user names in outlook...
Microsoft Office
appointments not showing up after created outlook 2010.
Hello. When I create a calendar event in outlook 2010 it does not show up in day/week/work week/month view, however it sometimes syncs with my hd2 and shows up as an appointment on the pocket pc screen. If I try to create another event over the same time period while using my desktop, it...
Microsoft Office
OUTLOOK 2010 PREVIEW showing date in the future?
We have a Dell laptop with a unique problem.. An email showed up today from a person in our company.. date was today, however, the preview pane date had a date in the far future.. All other persons that received this same email have had no problems. Any idea why this one laptop would future date in...
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:13.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App