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Windows 7: installing Office 2010 - Error 1935


13 Dec 2010   #1

windows 7 x64
 
 
installing Office 2010 - Error 1935

I bought Microsoft Office 2010 Family and Student, but i can't instal it.
The installation stop at 3/4 and an error message appear:
Error 1935. An error occurred during the installation of assembly {3FA0170E-227C-37C7-BAC0- 64691a992C81}. HRESULT : 0x80070002.

I found a lot of topics on this subject but no solution to my problem.
I've tried lot options:
I've unloaded the trial version of Office 2007.
Install .Net framework 1.1, 2.0, 4.0.

HELP.

If anyone can help me, i'm desperate.
thank you

My System SpecsSystem Spec
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13 Dec 2010   #2

Windows 8.1 Pro x64
 
 

Quote:
I've unloaded the trial version of Office 2007.
You may have remnants from the previous Office 2007 installation
Use the trial version of Revo uninstaller to remove leftover files Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
Use the 'Forced Uninstalled feature'
My System SpecsSystem Spec
13 Dec 2010   #3

windows 7 x64
 
 

Thank you very much for your answer

I dont found any MS office files...

I've unloaded trail MS office well with RipOutOffice2007

the only microsoft programs i have:

Microsoft Sync Framework runtime native v1.0 (x86)
Microsoft Sync Framework sevice native v1.0
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft .NET Framework 1.1
MSXML 4.0 SP3 Parser (KB973685)
Microsoft SQL Server 2005 Compact edition [ENU]

... still dont find any solution nowhere on the web
My System SpecsSystem Spec
.


13 Dec 2010   #4

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Sinok View Post
Thank you very much for your answer

I dont found any MS office files...

I've unloaded trail MS office well with RipOutOffice2007
.
Sinok, there may be other files which 'RipOutOffice2007' has missed. Please try using the link in the option below, which was suggested by yowanvista.

Revo Uninstaller is superb software - finds more traces than you would believe!
.

Quote   Quote: Originally Posted by yowanvista View Post
You may have remnants from the previous Office 2007 installation
Use the trial version of Revo uninstaller to remove leftover files
Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
Use the 'Forced Uninstalled feature'
My System SpecsSystem Spec
13 Dec 2010   #5

windows 7 x64
 
 

hello Irene,
i did it, but i didnt found any traces of office 2007:
http://img262.imageshack.us/img262/2...nstitre3bh.png
when i search for "office", i only found Oo
any idea?
My System SpecsSystem Spec
13 Dec 2010   #6

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Sinok View Post
hello Irene,
i did it, but i didnt found any traces of office 2007:
http://img262.imageshack.us/img262/2...nstitre3bh.png
when i search for "office", i only found Oo
any idea?
yowanvista, might have a better view on that.
My System SpecsSystem Spec
17 Dec 2010   #7

Home Premium 64bit
 
 

I had exactly the same problem, tried for over 2 hours to load Office 2010 Home & Student to no avail, in frustration I rang Microsoft support, and had to give them via some software access to my computer and 30 minutes later........................perfect, I know we used the cmd command, then had to type in some Dos (wish I could remember what I typed) I know it wasn't sfc /scannow, anyway downloaded the .NET 4 software, then as I say, Microsoft asked if they could take control, after 10 years of messing with computer, I think I am quite savvy, so gave in reluctantly, but it was worth it.
I remember the remote person (Arun from Banglodore, new his stuff) setup a new administrator, then loaded the disc there on uknown administrator part of the computer, when it loaded it perfectly, went back to my computer, what I'm trying to say is give them a ring. After 2 minutes on the phone, I was told it would take 30+ minutes, I informed him that this was an expensive call (at national rate) me from the UK, and him in India, he fully understood, and rang me back...............excellent service from all at the service department, couldn't do enough for me. Hope this helps
My System SpecsSystem Spec
17 Dec 2010   #8

windows 7 x64
 
 

Problem solved!

I reset the system, with F9 at starting.
My System SpecsSystem Spec
23 May 2011   #9

Win 7 64
 
 

Sinok, I am having massive problems and need help - could you please elaborate on what you mean by you reset your system? do you mean you reinstalled the OS??
Thanks!
My System SpecsSystem Spec
23 May 2011   #10

win 7 X64 Ultimate SP1
 
 
Office 2010

Office 2010 can really be a bear. Here is what worked for me. Uninstall any and all previous versions Use Revo as mentioned or uninstall from program and features panel. I am partial to Revo. You can then search you tree and delete any associated leftover files that you can find.

Now download and run msicuu2.exe. This is a MS file to clean up installs.
My System SpecsSystem Spec
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 installing Office 2010 - Error 1935




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