Quote: Originally Posted by Irene
Hi bigmck, I just tried your instructions - I use Outlook 2007 - but no joy.
Perhaps it would be worth running Office Diagnostics from the Outlook Help menu?
Sad to say, that is no longer a part of Office 2010.
Bigmck didn't specify his Outlook version but if he's running 2007, your suggestion is spot on, Irene.