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Windows 7: guys help please, installer problem


18 Jan 2011   #1

windows 7 ultimate 64bit
 
 
guys help please, installer problem

ok, I got myself fresh copy of office 2010 proffesional, removed 2010 beta and here is the thing:


Now, i allready removed office, cleaned registry except for one key that I can not remove nor can not change permissions to delete it, Except for that one reg.key all is gone, why do i keep getting that message? I tried FIX IT tool from microsoft and yet nothing...anyone? pls


My System SpecsSystem Spec
.

18 Jan 2011   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello and Welcome to SF !

Is that Reg key giving problems in installing Office 2010 Pro ? What is that key ?

- Captain
My System SpecsSystem Spec
18 Jan 2011   #3

windows 7 ultimate 64bit
 
 

I dont really know if that key is the problem...
its office key, under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck!
My System SpecsSystem Spec
.


18 Jan 2011   #4

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by dragan View Post
I dont really know if that key is the problem...
its under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck!
What error you get while installing Office 2010 ?
My System SpecsSystem Spec
18 Jan 2011   #5

windows 7 ultimate 64bit
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Quote   Quote: Originally Posted by dragan View Post
I dont really know if that key is the problem...
its under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck!
What error you get while installing Office 2010 ?
One I posted at top of the post, from the pic. here, i´ll put it in attachment also


Attached Images
 
My System SpecsSystem Spec
18 Jan 2011   #6

windows 7 ultimate 64bit
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Hello and Welcome to SF !

Is that Reg key giving problems in installing Office 2010 Pro ? What is that key ?

- Captain
Dont get it, as lon as I keep trying to change permissions it just keeps adding subkeys!!!now it looks like this:

\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Common\SmartTag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}
I give up!
My System SpecsSystem Spec
18 Jan 2011   #7

windows 7 ultimate 64bit
 
 

OK, removed bloody key, now lets try, I´ll get back at ya. Thanks Cap´
My System SpecsSystem Spec
18 Jan 2011   #8

windows 7 ultimate 64bit
 
 

I am now completely "office free", not a single bit but still same issue, can not install with same error message. And i´m out of ideas....
My System SpecsSystem Spec
18 Jan 2011   #9

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello,

Try this option see if that works Uninstall Or Remove Microsoft Office 2010. Make sure you try the advance option
My System SpecsSystem Spec
18 Jan 2011   #10

windows 7 ultimate 64bit
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Hello,

Try this option see if that works Uninstall Or Remove Microsoft Office 2010. Make sure you try the advance option
Advance option works! Thank you Cap´
regards
My System SpecsSystem Spec
Reply

 guys help please, installer problem




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