| Windows 7: guys help please, installer problem |
18 Jan 2011
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#1 | | |
guys help please, installer problem ok, I got myself fresh copy of office 2010 proffesional, removed 2010 beta and here is the thing:
Now, i allready removed office, cleaned registry except for one key that I can not remove nor can not change permissions to delete it, Except for that one reg.key all is gone, why do i keep getting that message? I tried FIX IT tool from microsoft and yet nothing...anyone? pls | My System Specs |
| OS windows 7 ultimate 64bit CPU amd athlon Motherboard asrock am2nf6g-vsta Memory 4gb Graphics Card 1gb ddr3 ati radeon hd5450 Sound Card integrated Monitor(s) Displays 19 inch samsung syncmaster lcd PSU 700 watt Hard Drives 250 gb wd sata Internet Speed 3 mbs |
18 Jan 2011
|
#2 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |
Hello and Welcome to SF !
Is that Reg key giving problems in installing Office 2010 Pro ? What is that key ?
- Captain | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU IntelŽ Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIAŽ GeForceŽ GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
18 Jan 2011
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#3 | | |
I dont really know if that key is the problem...
its office key, under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck! | My System Specs | | OS windows 7 ultimate 64bit CPU amd athlon Motherboard asrock am2nf6g-vsta Memory 4gb Graphics Card 1gb ddr3 ati radeon hd5450 Sound Card integrated Monitor(s) Displays 19 inch samsung syncmaster lcd PSU 700 watt Hard Drives 250 gb wd sata Internet Speed 3 mbs |
18 Jan 2011
|
#4 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by dragan I dont really know if that key is the problem...
its under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck! What error you get while installing Office 2010 ? | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU IntelŽ Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIAŽ GeForceŽ GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
18 Jan 2011
|
#5 | | |

Quote: Originally Posted by Capt.Jack Sparrow 
Quote: Originally Posted by dragan I dont really know if that key is the problem...
its under HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT, it has no values, has one subkey named COMMON, also without values. can not remove either and can not(or not know how to) change permissions...stuck! What error you get while installing Office 2010 ? One I posted at top of the post, from the pic. here, i´ll put it in attachment also | My System Specs | | OS windows 7 ultimate 64bit CPU amd athlon Motherboard asrock am2nf6g-vsta Memory 4gb Graphics Card 1gb ddr3 ati radeon hd5450 Sound Card integrated Monitor(s) Displays 19 inch samsung syncmaster lcd PSU 700 watt Hard Drives 250 gb wd sata Internet Speed 3 mbs |
18 Jan 2011
|
#6 | | |

Quote: Originally Posted by Capt.Jack Sparrow Hello and Welcome to SF !
Is that Reg key giving problems in installing Office 2010 Pro ? What is that key ?
- Captain Dont get it, as lon as I keep trying to change permissions it just keeps adding subkeys!!!now it looks like this:
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Common\SmartTag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}
I give up! | My System Specs | | OS windows 7 ultimate 64bit CPU amd athlon Motherboard asrock am2nf6g-vsta Memory 4gb Graphics Card 1gb ddr3 ati radeon hd5450 Sound Card integrated Monitor(s) Displays 19 inch samsung syncmaster lcd PSU 700 watt Hard Drives 250 gb wd sata Internet Speed 3 mbs |
18 Jan 2011
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#7 | | |
OK, removed bloody key, now lets try, I´ll get back at ya. Thanks Cap´ | My System Specs | | OS windows 7 ultimate 64bit CPU amd athlon Motherboard asrock am2nf6g-vsta Memory 4gb Graphics Card 1gb ddr3 ati radeon hd5450 Sound Card integrated Monitor(s) Displays 19 inch samsung syncmaster lcd PSU 700 watt Hard Drives 250 gb wd sata Internet Speed 3 mbs |
18 Jan 2011
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#8 | | |
I am now completely "office free", not a single bit but still same issue, can not install with same error message. And i´m out of ideas.... | My System Specs | | OS windows 7 ultimate 64bit CPU amd athlon Motherboard asrock am2nf6g-vsta Memory 4gb Graphics Card 1gb ddr3 ati radeon hd5450 Sound Card integrated Monitor(s) Displays 19 inch samsung syncmaster lcd PSU 700 watt Hard Drives 250 gb wd sata Internet Speed 3 mbs |
18 Jan 2011
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#9 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |
Hello,
Try this option see if that works Uninstall Or Remove Microsoft Office 2010. Make sure you try the advance option | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU IntelŽ Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIAŽ GeForceŽ GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
18 Jan 2011
|
#10 | | |
Advance option works! Thank you Cap´
regards | My System Specs | | OS windows 7 ultimate 64bit CPU amd athlon Motherboard asrock am2nf6g-vsta Memory 4gb Graphics Card 1gb ddr3 ati radeon hd5450 Sound Card integrated Monitor(s) Displays 19 inch samsung syncmaster lcd PSU 700 watt Hard Drives 250 gb wd sata Internet Speed 3 mbs guys help please, installer problem problems? All times are GMT -5. The time now is 10:28 PM. | |